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Assistant Manager - Kids Sports and Fitness

Location
Edina
Workplace
On-site
Compensation
$20 – $22
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About this role

Our brand new KidStrong location in the Centennial Lakes Plaza in Edina is looking for an Assistant Manager to work closely with the General Manager on fostering a culture of learning and development! The Assistant Manager is a talented, welcoming, and engaging leader who is focused on delivering an exceptional experience for the kids, families, and team members.

RESPONSIBILITIES:

CENTER OPERATIONS
  • Understand the center’s key KPIs and financials to make informed and responsible business decisions.
  • Build and maintain relationships with KidStrong families to align with our core values and provide exceptional customer service.
  • Oversee center initiatives i.e. center maintenance, training, brand consistency, etc.
  • Daily, Weekly, and Monthly cleaning and maintenance of the center
  • The typical schedule includes 4 weekdays and 1-weekend shift with specific hours dependent on the needs of the center.
  • Communicate any Coach schedule changes using appropriate scheduling and communication platforms.
  • Sell and schedule events such as camps and parties, to maximize center profitability.
SALES
  • Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool.
  • Finalize sales and bookings that are generated through online self-sign-up flow.
  • Source and attend local events to increase brand awareness, and drive incremental leads and memberships.
LEADERSHIP
  • Partner with the General Manager on onboarding, managing, training, and evaluating coaching candidates.
  • Manage and support the ongoing professional development of staff through LearnUpon.
  • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers.
COACHING
  • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from crawling to 11 years old approximately as required by business demands.
  • Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it.
  • Demonstrate and manage the implementation of various programming and curriculum elements.
  • Use the KS Coaches App to record data and provide data (attendance, awards, etc.).
  • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight.
  • Must be comfortable physically working with kids to ensure proper technique and ensure student safety.
  • Approximately 5-10 coaching hours per week
SKILLS/QUALIFICATIONS
  • Athletic or coaching background with experience working with or coaching kids ages 6 months - 11 years old - a passion for working with children is non-negotiable! Comfortable speaking to parents/guardians regarding a variety of topics.
  • Prior experience as a pediatric OT/PT is a plus, but not required.
  • Previous experience in management is preferred but not required.
  • Practical work experience with Google and Microsoft platforms.
  • Intermediate knowledge of physiology, exercise techniques, and body mechanics.
  • CPR certified or willing to get certified.

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