Senior Product Manager

Arivo Acceptance LLC - West Valley City, UT · On-site

About this role

The Role

The Senior Product Manager lives within the Originations department, along with the connected areas that shape it. You set direction rather than receive it, and you're accountable for outcomes, not output.

Auto lending is regulated, edge-case-heavy, and integration-dense. State-by-state variation, compliance sensitivity, and a lot of hard-won detail that never appears in a requirements doc. Navigating that well is most of the job. The rest is proximity. You'll work directly with the underwriters, funders, and dealer-facing teams who live in these workflows every day, and you'll see the results of your decisions within days rather than quarters.

AI is changing how good products get built, and this role sits at the center of that for us. We expect a Senior PM to be both a strong practitioner and a multiplier: using AI to raise your own output, and raising the bar on how the PMs around you use it.

What You'll Own

  • Strategy and outcomes. Define what success looks like before the build, get it instrumented, and stand behind the number after.

  • The problem space, and the judgment to prioritize within it. Live in the workflows and talk to the people in them before reaching for solutions. Separate what matters from what doesn't, and say no in a way people can follow.

  • Problems end to end. Discovery through delivery through measurable adoption, including the ones that get hard partway through.

  • Regulated-domain complexity. State-by-state requirements, compliance constraints, and requirements decomposition that holds up under audit.

  • Cross-functional influence. Align engineering, design, data, compliance, and business teams, present roadmaps and trade-offs to executive leadership, and represent Arivo well with third-party partners and vendors.

  • The AI opportunity in your domain. Find where AI actually moves the needle, whether that's a capability in the product or a smarter internal workflow, and design for human-in-the-loop where the stakes require it.

What Success Looks Like

Twelve months in, we'd expect four things to be true. You understand Originations better than anyone outside the operators themselves. The roadmap for your area is yours, and leadership trusts it enough to stop asking for the backup. At least one significant bet has shipped and you can show what it moved. And the PMs around you are doing better work because you're here.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed here are representative of the knowledge, skill, and ability required.

  • 6+ years of product management experience, including meaningful time owning a complex domain independently

  • Comfort decomposing requirements against regulatory and state-by-state variation

  • A track record of taking problems from discovery to delivery to measurable adoption, with the metrics to show it

  • Highly analytical. Able to synthesize quantitative and qualitative insight and break ambiguous problems into structured, actionable work

  • Evidence of raising the bar on others: mentoring PMs, improving team practice, or being the person peers bring hard problems to

  • Excellent written and verbal communication, including presenting roadmaps and trade-offs to executive leadership. Most communication involves technical terminology and the logical development of arguments or processes, and requires clarity of expression

  • Proven ability to align cross-functional teams and influence without direct authority

  • Strong command of Agile methods, product discovery, and delivery frameworks

  • Hands-on use of AI across the product lifecycle: discovery, requirements, analysis, and delivery, not just as a writing aid. Be ready to walk us through specific examples of what you built or changed and what it moved

PREFERRED

  • Loan origination, auto lending, or fintech background. Product ownership in another regulated, compliance-sensitive domain such as insurance or healthcare is also a strong fit

  • SQL or comparable self-service data skills

  • Familiarity with Jira and Confluence, Heap, Datadog and Slack and Google Workspace, and a roadmapping tool such as Productboard or Aha!

Company at a glance

Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen. Today, Ken Garff has more than 50 locations throughout Utah, Texas, Iowa, Nevada, Michigan, and California.

To distinguish and strategically position its dealerships, Ken Garff recently retooled its brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You."

Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time.

Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations.

Why Work for Ken Garff?

Ken Garff recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs.

Benefits available to employees include

  • Competitive Compensation Package
  • Medical , Dental and Vision
  • 401K Plan with Company match
  • Paid Time Off
  • Holiday Pay
  • Volunteer Time Off Program
  • Year-end bonus program for all employees
  • Personal Wellness Plan
  • GarffCare Roadside Assistance Program
  • Discounts on Parts and Service and More!

Ken Garff is an Equal Opportunity Employer

((We Hear You))

Founded1932
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryRetail Motor Vehicles
Location
West Valley City, Utah, United States

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