F&I Director

Ken Garff Hyundai Surprise - Surprise, AZ · On-site

About this role

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Hyundai Surprise, a Ken Garff Automotive Dealership, is currently looking for a talented automotive F&I Director that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

  • Great culture and real career growth
  • Competitive compensation package
  • Opportunity to work with one of the largest family owned group of dealerships
  • Paid Time Off and 401k with Company match
  • Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance
  • Year-end bonus program for all employees (Garff Giveback)
  • Employee discounts on Vehicle Purchase, Parts, Service and More!

Duties and Responsibilities:

  • Manage overall production in accordance with company and/or dealership standards related to reserve income, F&I product penetrations/income, and Per-Vehicle-Retail (PVR) averages for retail (new and used) and lease customers. This includes establishing monthly F&I objectives (in conjunction with sales department forecasting) and clearly communicating those objectives to the dealership F&I team.
  • Review, understand and train on company compliance guidelines in the following areas:
    • Equal Credit Opportunity Act (ECOA)
    • Privacy Notices
    • Identity Theft Protection Program (ITPP) – Red Flag Compliance
    • Office of Foreign Asset Control (OFAC)
    • IRS 8300/FinCEN
    • Adverse Action Notices
  • Manage deal and cash flow in accordance with company Contracts-In-Transit (CIT) guidelines.
  • Ensure all F&I Managers acquire and maintain necessary insurance licenses in accordance with state requirements.
  • Educate F&I Managers on the features and benefits of all F&I products and the correct method of selling and disclosing those products to customers.
  • Instruct F&I Managers on the proper presentation and disclosure of all documents related to the purchase of a vehicle, including F&I products, finance/lease interest rates and loan terms.
  • Review and understand the Ken Garff Preferred Lender Program and manage lender production based on the parameters outlined in that program.
  • Effectively communicate and train on the specific program requirements for each of the Preferred Lenders.
  • Assist in the structuring of deals (when necessary) and submitting customer and vehicle information to lending sources for approval.
  • Work directly with lending sources to increase the probability of deal approvals and the maximization of per deal profit.
  • Ensure F&I Managers are collecting and safeguarding all money and fees required to satisfy loan requirements.
  • Monitor F&I Managers adherence to company guidelines related to the video recording of vehicle transactions (100% of the time) and completion of at least one F&I training module per week.
  • Conduct weekly one-on-one meetings with each F&I Manager.
  • Participate in dealership and company required compliance training, per company guidelines.
  • Attend and participate in manager meetings when instructed (including daily “Save-A-Deal” meetings).
  • Other duties as assigned

Qualifications:

  • 3 – 5 years of prior experience in a dealership F&I Department and selling of financial services is required
  • Experience in leading and or managing a team or department
  • Must be able to provide references upon request
  • High School diploma or equivalent, college degree preferred
  • Ability to read and comprehend instructions and information
  • Valid in-state driver’s license
  • Excellent communication skills
  • Ability to sell a minimum quota according to the dealership standards

We are an Equal Opportunity Employer

(( We Hear You ))

Company at a glance

Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen. Today, Ken Garff has more than 50 locations throughout Utah, Texas, Iowa, Nevada, Michigan, and California.

To distinguish and strategically position its dealerships, Ken Garff recently retooled its brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You."

Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time.

Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations.

Why Work for Ken Garff?

Ken Garff recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs.

Benefits available to employees include

  • Competitive Compensation Package
  • Medical , Dental and Vision
  • 401K Plan with Company match
  • Paid Time Off
  • Holiday Pay
  • Volunteer Time Off Program
  • Year-end bonus program for all employees
  • Personal Wellness Plan
  • GarffCare Roadside Assistance Program
  • Discounts on Parts and Service and More!

Ken Garff is an Equal Opportunity Employer

((We Hear You))

Founded1932
Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryRetail Motor Vehicles
Location
Surprise, Arizona, United States

Top Benefits

  • Paid Time Off
  • 401k with Company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-term disability
  • Long-term disability
  • AD&D Insurance
  • Life Insurance
  • Year-end bonus program
  • Employee discounts on Vehicle Purchase
  • Employee discounts on Parts
  • Employee discounts on Service

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