Automotive Service Advisor
About this role
At Ken Garff Automotive Group, we're doing things differently. We've built a culture centered on respect, integrity, growth, humility, and teamwork, and our employees are proud to be part of it.
If you're looking for more than just a job and want a career with a company that values people, supports growth, and believes in making a difference, we'd love to meet you.
Long Beach Honda is looking for an experienced Service Advisor who enjoys helping customers, building relationships, and thriving in a fast-paced environment.
What We're Looking For
- 2+ years of Service Advisor experience in a new car dealership
- Friendly, approachable, and customer-focused
- Strong communication and relationship-building skills
- Motivated team player who enjoys a fast-paced environment
- Organized, detail-oriented, and committed to delivering an exceptional customer experience
- Comfortable using dealership software and technology to manage service operations
Why You'll Love Working Here
- Competitive compensation with performance-based bonuses
- Average yearly earnings: $38,500-$125,000+ (base wage plus commissions/bonuses)
- 401(k) with company match
- Wellness Time Off, paid holidays, and a Personal Purpose Day
- Medical, dental, vision, life, disability, and AD&D insurance
- Health Savings Account, Flexible Spending Account, Employee Assistance Program, and wellness resources
- Mental health support and diabetes management programs
- Parental leave stipend
- Annual company-wide bonus program (Garff Giveback)
- Employee discounts on vehicles, service, parts, and more
Compensation is based on skills, experience, training, performance, and applicable incentives.
What You'll Do
- Welcome customers and create a positive service experience
- Listen to customer concerns and recommend appropriate services
- Communicate repair recommendations, estimates, and vehicle status updates
- Answer customer calls and inquiries professionally and efficiently
- Review completed repairs, explain recommendations, and process payments
- Maintain accurate repair orders and service records using dealership systems
- Promote customer satisfaction and encourage feedback through surveys
Why Ken Garff?
We may look like other dealerships on the outside, but it's what happens inside that makes us different. We believe our people are our greatest asset, and we succeed by listening, supporting one another, and building trust with our customers and teammates.
If you're ready to join a team that values your contributions, invests in your growth, and believes great service starts with great people, apply today and help us continue reinventing the automotive experience.
#INDOTHER
Company at a glance
Ken Garff founded his business in 1932 upon the principles of honesty, integrity, personalized customer service, and being a good corporate citizen. Today, Ken Garff has more than 50 locations throughout Utah, Texas, Iowa, Nevada, Michigan, and California.
To distinguish and strategically position its dealerships, Ken Garff recently retooled its brand. The need for this retooling was driven by an evolving market place and super-savvy customers wanting a different car-buying experience, including more transparency and a higher level of trust. These changes were built around the new brand slogan, "We Hear You."
Despite the company's growth and changes within a challenging market place, Ken Garff is going to great lengths to keep alive and well the principles upon which Ken founded the company, of providing an unsurpassed experience for every customer, every time.
Ken Garff believes in giving back to the communities in which it serves. Since Ken founded his business over 81 years ago, the company has given millions of dollars and thousands of hours to schools, charities and community organizations.
Why Work for Ken Garff?
Ken Garff recognizes the importance of a benefit program that provides protection to our employees and their families. A comprehensive benefits program has been created to fulfill a wide range of needs.
Benefits available to employees include
- Competitive Compensation Package
- Medical , Dental and Vision
- 401K Plan with Company match
- Paid Time Off
- Holiday Pay
- Volunteer Time Off Program
- Year-end bonus program for all employees
- Personal Wellness Plan
- GarffCare Roadside Assistance Program
- Discounts on Parts and Service and More!
Ken Garff is an Equal Opportunity Employer
((We Hear You))
Top Benefits
- 401(k) with company match
- Wellness time off
- Paid holidays
- Personal purpose day
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- AD&D insurance
- Health savings account
- Flexible spending account
- Employee assistance program
- Mental health support
- Diabetes management programs
- Parental leave stipend
- Annual company-wide bonus program
- Employee discounts
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