Service Specialist
About this role
About Us:
Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.
Our Mission:
Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.
Opensity Solutions is seeking a professional and customer service focused Service Specialist to join the Opensity team at our law firm client's midtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team.
Essential Job Functions
Provide Copy Services including accurately producing copy, print and scan projects per written instructions
Provide Floor Coordination including the upkeep of copy rooms and stocking of general supplies, delivery of paper and basic daily maintenance
Work independently on production assignments, often without direct supervision
Ensure all projects have been properly completed and quality checked
Other duties as required and assigned which may include hospitality services and mail duties
Qualifications & Requirements
High School Diploma or GED
Minimum of 2 years work experience, preferably in a production, copy, print or scanning environment.
Strong written and verbal communication skills with ability to resolve complaints
Ability to multitask with attention to detail
Working knowledge of MS Word, Excel and Outlook
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time
Ability to work occasional overtime if needed
Hours are 8:00am to 5:00pm with 1 hour of unpaid lunch
Compensation
The Compensation range for this role is up to 25.00 USD per hour. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
Benefits
All eligible employees receive access to a comprehensive benefits package, including:
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid Time Off (PTO)
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Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.
Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.
We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.
Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.
Company at a glance
This page is no longer active, as K2 Services is now Opensity Solutions.
Top Benefits
- Annual bonus
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