About this role
Job Description
Key Responsibilities of LPO
- Monitor CCTV systems, access control, and surveillance equipment
- Conduct regular patrols across the mall premises
- Manage crowd control during peak hours, weekends, and events
- Respond promptly to security incidents, emergencies, and alarms
- Enforce security procedures and safety protocols
- Assist in fire safety readiness and evacuation procedures
- Prevent and handle theft, vandalism, and unauthorized activities
- Coordinate with local police, fire services, and emergency responders
- Maintain accurate incident reports and daily logs
- Provide customer assistance while ensuring security compliance
Key Requirements
- 2–5 years of experience in security (mall, retail, airport, hospital, or large facility preferred)
- Knowledge of CCTV operations and security systems
- Familiarity with fire safety systems and emergency response
- Basic first aid knowledge (certification preferred)
- Strong observation and problem-solving skills
- Good communication and interpersonal skills
- Ability to work in 24/7 shift operations
- Physically fit and mentally alert
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