FOH Support Member
About this role
- Obtain service area assignment at the beginning of each shift.
- Be able to run food to correct tables and seat numbers.
- Be knowledgeable about all menus.
- Remove used tableware between courses and provide tableware for next course.
- Clear tables after guests. Take tableware to dishroom and place silverware, dishes, glassware, etc. in appropriate areas for washing.
- Between seatings promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
- Inspect assigned restroom every 30 minutes and clean as needed.
- Respond appropriately to guest requests. Communicate guest requests to server as needed.
- Communicate with server and hostess to assure efficient seating, table utilization and customer service.
- Assist server as needed with food delivery, especially with large parties and during peak periods.
- Thank guests as they are leaving
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
- Must have active Food Handler’s Certificate.
- No previous restaurant experience required.
- Have working knowledge of the predominant language(s) of our guests.
- Be able to lift, reach, bend and stoop.
- Be able to work in a standing position for long periods of time (up to 5 hours).
Company at a glance
Regardless of where you’re from, everyone has a favorite neighborhood restaurant they always crave because it feels like home. Juliet Italian Kitchen, located in the heart of Austin’s beloved Zilker Park neighborhood, strives to be that destination for anyone seeking a relaxed Italian spot for a date night, business lunch or casual weekend brunch. Juliet embodies community and camaraderie through shared meals between friends and family.
A nod to Shakespeare, Juliet replaced long-time Italian institution, Romeo’s, on Austin’s original restaurant row. When owner Daniel Wilkins quickly realized the gap in the local restaurant scene for a neighborhood staple that guests can depend on to satisfy their Italian cravings. Large enough to host walk-ins and reservations for both lunch and dinner, yet upscale enough for special occasions and celebrations, Juliet truly has something for everybody. As they crafted the concept for Juliet, the main objectives remained: warm hospitality and a commitment to excellence in each dish served to guests.
Juliet’s ethos is centered on a warm and welcoming atmosphere lending its feeling of home. The elevated interior showcases local art to bring the classics of Italy to the trademarked weirdness of Austin. The outdoor covered patio allows for enjoyable dining alfresco during pleasant and favorable seasons and for parties of all sizes. Juliet is ideal for large celebrations and offers private dining options, family-style catering and restaurant buy-outs to make each event specially tailored to the guest.
Above all, Juliet takes pride in providing a neighborhood dining experience that guests can call home and looks forward to continuing to serve Austinites and their families for years to come.
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