Bellman & Valet

Job DetailsJob Location: SANTA MONICA, CA 90403Position Type: Full TimeEducation Level: High SchoolSalary Range: $25.00 - $26.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelBring Your Passion for Hospitality to the Coast

Step into a role that defines the guest experience at Oceana Santa Monica, the #1 Hotel in Los Angeles, as voted by Travel + Leisure. Following a $35-million transformation, our intimate, all-suite, oceanfront hotel continues to set the standard for refined luxury and personalized service.

At Hotel Oceana Santa Monica, we believe exceptional service begins the moment a guest arrives. We’re looking for a dynamic, service-driven Bellman & Valet to join our front-of-house team and help deliver an elevated, seamless luxury experience from arrival through departure.

About the Role

As a Bellman & Valet, you create the first and last impression for our guests. You will provide personalized service, ensure smooth arrival and departure experiences, and uphold the highest standards of luxury hospitality.

This role is ideal for someone who is energetic, attentive, and takes pride in delivering thoughtful, detail-oriented service.

What You’ll Do

Greet guests warmly upon arrival and provide a welcoming first impression
Assist with luggage handling, storage, and delivery to guest rooms
Escort guests to their rooms and provide a brief orientation of amenities and services
Safely park and retrieve guest vehicles (manual and automatic transmission)
Maintain accurate valet records and ensure secure handling of vehicle keys
Provide recommendations on local attractions, dining, and transportation options
Coordinate transportation requests, including taxis and rideshare services
Maintain cleanliness and organization of the entrance, lobby, and valet areas
Support front office and other departments to ensure seamless guest experiences
Handle all guest belongings with care, professionalism, and attention to detail

What You Bring

Previous hospitality, valet, or customer service experience preferred
Valid driver’s license with a clean driving record
Ability to safely operate guest vehicles
Strong communication and interpersonal skills
Professional demeanor with a guest-first mindset
Knowledge of the Santa Monica / Los Angeles area preferred
Ability to work efficiently in a fast-paced environment
Strong reliability and attention to detail

Schedule & Expectations

Flexible schedule based on operational needs, including mornings, evenings, weekends, and holidays
Ability to stand and walk for extended periods
Ability to lift and carry up to 50 lbs
Ability to work indoors and outdoors in varying weather conditions
Must maintain professional appearance in accordance with hotel grooming standards

Benefits & Perks

Competitive medical, dental, and vision benefits
Basic life insurance
401(k) with auto-enrollment after 60 days
Paid time off, including vacation, sick leave and holidays*

Why Oceana

Hotel Oceana Santa Monica offers a boutique environment where quality is prioritized over quantity, and every detail matters. Our team is committed to delivering thoughtful, personalized service that exceeds expectations. If you take pride in creating beautiful, welcoming spaces and delivering luxury hospitality at the highest level, we invite you to apply.

Apply Today

Submit your application and watch your phone and email for next steps in our hiring process.

*New employees accrue 40 hours of vacation in the first year and earn 80 hours of paid sick leave per year. Eligible employees also receive holiday pay (if working) or paid holidays (if scheduled off) for six holidays each year.

Evergreen Posting Notice

This is an evergreen job posting intended to build a pipeline of qualified candidates for current and future opportunities. We may not have an immediate opening at the time of your application, but we review all submissions on an ongoing basis and will reach out if your background aligns with an available role. We encourage you to apply to be considered for upcoming positions.

QualificationsRequired Skills and Abilities

Valid driver’s license with a clean driving record
Ability to safely operate guest vehicles
Strong communication and interpersonal skills
Ability to work in a fast-paced, high-contact hospitality environment
Commitment to professionalism, reliability, and guest service excellence
Prior hospitality, valet, or customer service experience
Knowledge of the Santa Monica / Los Angeles area

Education and Experience

High school diploma or GED, or equivalent work experience
Prior valet and/or bell service experience preferred but not required

Physical Requirements

Expected work hours: Flexible availability, including early mornings, evenings, weekends, and holidays based on occupancy levels

Travel: None

Work environment and physical demands

Ability to lift and carry up to 50 pounds
Ability to stand and walk for extended periods
Ability to work indoors and outdoors in varying weather conditions
Ability to safely operate vehicles and navigate the property
Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions

This position is classified as nonexempt and is eligible for overtime pay in accordance with applicable federal, state, and local laws. The company complies with all wage and hour laws, including those related to meal and rest periods

This job description is not intended to be a comprehensive list of all duties or responsibilities. Responsibilities may change at any time, with or without notice.

Employment may be contingent upon successful completion of a background check and/or motor vehicle record review, where job-related and permitted by law.

Hotel Oceana Santa Monica is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind based on protected characteristics under federal, state, and local law. We consider all qualified applicants in accordance with applicable laws, including the City of Los Angeles Fair Chance Initiative for Hiring.