Market Asset Services Income Analyst

Are you ready to make an impact at JPMorgan Chase? As part of our Markets Asset Servicing Income Team, you’ll have the opportunity to develop your expertise, work alongside talented colleagues, and contribute to the seamless processing of global income events. We empower you to grow your career, expand your skills, and be part of a diverse and inclusive environment where your contributions matter.

Job Summary
As an Analyst within the Markets Asset Servicing Income Team, you will play a key role in supporting the accurate and timely processing of income events across a wide range of securities, including equities and fixed income products held by the firm and its Prime Brokerage clients. You will collaborate with trading desks, middle office, finance teams, settlements, and external agents, gaining valuable insight into the broader trade and securities lifecycle. In this role, you will develop deep product and process knowledge, strengthen your risk discipline, and help drive operational excellence.

You will join a dynamic team that values collaboration, continuous improvement, and professional development. Our team members are encouraged to share ideas, contribute to process enhancements, and build strong relationships across the organization.

Job Responsibilities

• Process daily income events, including dividends, coupons, and other entitlements, ensuring accuracy and timeliness.
• Validate income event details and resolve exceptions by comparing internal records to external notifications and agent announcements.
• Investigate and resolve cash breaks related to income, partnering with internal teams and external agents to identify root causes and drive timely resolution.
• Execute daily controls, checks, and sign-offs to support operational integrity and meet governance requirements.
• Escalate breaks, risks, or time-sensitive issues through appropriate channels, ensuring clear documentation of actions taken.
• Liaise with Front Office, Middle Office, Settlements, Finance, Depositories, Global Custodians, and market counterparties as needed.
• Support the production of operational metrics and reporting, highlighting themes, risks, and recurring issues.
• Contribute to process improvements, including procedure documentation, control enhancements, automation opportunities, and efficiency ideas.
• Maintain awareness of operational risk policies and procedures, ensuring adherence to controls and audit-ready standards.
• Build effective working relationships and contribute to a collaborative team environment.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Accounting, Business Administration, Economics, Finance, or equivalent work experience.
• Understanding of, or strong interest in learning, the transaction/trade lifecycle and securities operations processes.
• Strong attention to detail, ownership, and risk awareness.
• Excellent problem-solving skills with the ability to investigate breaks and resolve exceptions under deadlines.
• Clear written and verbal communication skills; comfortable engaging multiple stakeholders.
• Proficiency in Microsoft Office, especially Excel.
• Eagerness to learn, adapt, and develop subject matter expertise in income processing.

Preferred Qualifications, Capabilities, and Skills

• Up to two years of experience in payments & income, asset servicing, reconciliations, custody/settlement operations, or a related role.
• Familiarity with dividends/coupons processing, cash reconciliations, and entitlement validation concepts.