Trainer
About this role
- Detect the training needs of the network to make an annual training plan adjusted to the employees’ needs that enables them to compensate their development needs to achieve the proposed goals.
- Participate in the preparation and monitoring of the Training budget to provide with the resources necessary for the implementation of the defined goals.
- Design, implement and monitor the Annual Training Plan in order to satisfy the needs detected and comply with the proposed calendar and assigned budget together with Head of Retail.
- Optimize and manage the different external suppliers that enable the defined training plan to be carried out in order to ensure that the commitments made comply in time and form.
- Evaluate both the internal and external training given in terms of satisfaction and practical application in order to ensure that the quality standards required are being complied with.
- Leverage and maximize internal and external resources to offer training courses on the product, sales techniques, corporate and culture training in order to implement the designed training plan
- Design, prepare contents and train the worldwide retail network on the product to cover the area’s specific needs.
- Prepare and coordinate the international integration program to create a corporate feeling among the people worldwide
Establish goals, organize activities, give direction, encourage training and manage staff relations in order to further their professional development, as well as to involve them in achieving the goals and to maximize their performance.
Requirements & Capabilities:
- Minimum 5 years of experience in Training function in retail industry
- Excellent planning, organized and structured, presentation and communication skill
- Able to deal with ambiguity, self motivated and initiated
- Experience in facilitating both technical and soft skill training workshop
- Good command of English
- Certified Trainer is an advantage
Company at a glance
Hermès is an independent, family-owned French house that has been a creator, artisan and seller of high-quality objects since 1837. It operates sixteen artisanal métiers and employs more than 16,600 people worldwide. Its collections are presented in over 300 stores around the world, reflecting a global presence and broad market reach.
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