Sales Associate

Macau SAR · On-site

About this role

Responsibilities:
  • Responsible for all sales activities in store within Hermès standards of image and services worldwide
  • Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services
  • Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures
  • Build and maintain long-term relationship with customers by providing excellent customer experience
  • Assist with inventory and special projects as needed
  • Other duties as assigned
     
Requirements:
 
  • Minimum 2 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity
  • Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service
  • Strong commitment towards teamwork
  • Energetic, passionate and positive working attitude
  • Excellent in presentation, interpersonal and communication skills
  • Good command of Cantonese, English and Mandarin

Company at a glance

Hermès is an independent, family-owned French house that has been a creator, artisan and seller of high-quality objects since 1837. It operates sixteen artisanal métiers and employs more than 16,600 people worldwide. Its collections are presented in over 300 stores around the world, reflecting a global presence and broad market reach.

Founded1837
Team Size10000+
WorkspaceOn-site
IndustryRetail
Location
Taipa, Macau S.A.R.

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