Integrated Solutions Service Tech 1
About this role
Who we are:
Johnson Controls is a world leader in smart buildings, creating safe, healthy and sustainable spaces. For nearly 140 years, we’ve made buildings better and now we’re transforming them again with our award-winning digital technologies and services. We’re using artificial intelligence and data-driven solutions to give you deeper insight into your building’s health, sustainability and performance. It’s changing the way we design, operates and maintains indoor environments and driving to a new era of autonomous buildings.
We deliver the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, hotels, manufacturing and beyond through OpenBlue, our comprehensive suite of connected solutions.
Johnson Controls offers the world’s largest portfolio of building technology, software and services. Supported by a team of more than 100,000 dedicated employees working across 150 countries, we’re helping customers achieve their sustainability goals and power their mission.
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What you will do
Job Summary
We are seeking a skilled and experienced Service Engineer to install, maintain, troubleshoot, and support ELV and security systems, including Access Control Systems, Fire Alarm Systems (FAS), CCTV Surveillance Systems, Servers, and Building Management Systems (BMS). The candidate should have strong technical expertise, problem-solving skills, and the ability to provide timely support to clients.
Key Responsibilities
- Installation, commissioning, testing, and maintenance of Access Control, CCTV, FAS, and BMS systems.
- Diagnose and resolve hardware, software, and network-related issues in security and automation systems.
- Perform preventive and corrective maintenance activities as per service schedules.
- Configure and troubleshoot servers, workstations, and system software related to security platforms.
- Monitor system performance and ensure maximum uptime for client installations.
- Coordinate with customers to understand service requirements and provide timely resolutions.
- Prepare service reports, maintenance records, and technical documentation.
- Support system upgrades, expansions, and migration activities.
- Ensure compliance with safety standards and company procedures.
- Provide technical guidance and training to end users when required.
Required Skills & Qualifications
- Diploma / Bachelor's Degree in Electronics, Electrical, Instrumentation, Computer Science, or a related field.
- Minimum 4 to 5 years of hands-on experience in:
- Access Control Systems
- Fire Alarm Systems (FAS)
- CCTV Surveillance Systems
- Server Installation and Troubleshooting
- Building Management Systems (BMS)
- Good knowledge of networking concepts, IP addressing, switches, and routers.
- Experience with system integration and troubleshooting.
- Ability to read technical drawings, schematics, and system layouts.
- Strong communication and customer-handling skills.
- Willingness to travel to client sites as required.
Preferred Certifications
- Access Control System Certifications
- CCTV/VMS Certifications
- Fire Alarm System Certifications
- BMS Vendor Certifications
- CCNA or Networking Certifications (Preferred)
Join Johnson Controls and be part of a team that values your contributions, supports your growth, and provides a rewarding work environment.
Diversity & Inclusion
Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers’ vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee’s responsibility to contribute to our culture. It’s through these contributions that we’ll drive the mindsets and behaviors we need to power our customers’ missions. You have the power. You have the voice. You have the culture in your hands.
Company at a glance
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education.
For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward.
Visit johnsoncontrols.com for more information.
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