Online Sales Manager

Job Title: Online Sales Manager
Location: Ikeja, Lagos
Industry: Retail / QSR (Quick Service Restaurant)
Employment Type: Full-time
Remuneration: #250,000 – #350,000 (HMO, Pension, other benefits)

A growing retail/QSR brand is seeking an experienced and results-driven Online Sales Manager to lead its online sales operations and drive digital revenue growth across e-commerce and third-party delivery platforms.

This role is ideal for a digitally savvy, data-driven sales leader who can build structured sales funnels, manage third-party platform performance, and lead a team to exceed online sales targets.

KEY RESPONSIBILITIES
·         Drive achievement of online sales revenue targets and develop strategies to increase revenue and customer acquisition
·         Manage the full sales funnel from lead generation through conversion and follow-up
·         Implement digital marketing initiatives (SEO, SEM, email, social media) to drive traffic and sales
·         Design and optimize the customer journey, running A/B tests on landing pages, CTAs, and content to maximize conversions
·         Analyze key performance metrics (conversion rates, CAC, ROI) using tools like Google Analytics
·         Oversee all e-commerce and third-party platform activity (WhatsApp, Instagram DMs, X DM, Glovo, Chowdeck, etc.), including listings, pricing, and promotions
·         Manage relationships with third-party vendors, payment gateways, and logistics partners
·         Maintain excellent customer relationships, ensuring satisfaction, retention, and loyalty
·         Plan and execute seasonal and promotional campaigns to boost engagement and sales
·         Recruit, train, and lead the online sales team to exceed targets
·         Set and track online sales targets and KPIs, providing regular performance reports to the GM
·         Stay current on industry trends and the competitive landscape

Requirements

·         BSc in Business Administration, Marketing, E-Commerce, IT, or related field
·         3–5 years' experience in online sales management, e-commerce, or digital marketing
·         Experience in QSR online sales management is desirable
·         Strong understanding of digital sales funnels, marketing strategies, and e-commerce platforms
·         Experience with performance marketing, including paid advertising and retargeting
·         Demonstrated ability to meet and exceed sales targets
·         Strong financial acumen for managing e-commerce budgets and forecasts
·         Excellent leadership, communication, and interpersonal skills
·         Proficiency in Microsoft Excel, Word, and PowerPoint

WORK SCHEDULE: 5 days a week (includes weekends)

HOW TO APPLY

Benefits

(HMO, Pension, other benefits)