Mainframe Computer Operator / Shift Lead

Location: Washington, DC
Work Arrangement: 100% Onsite
Schedule: Monday–Friday
Shifts: 7:00 AM–3:30 PM or 3:00 PM–11:30 PM
Employment Type: Full-Time
Anticipated Start: December 2026
Starting Compensation: $30.48/hour, plus applicable benefits and fringe

Position Summary

JLGOV is seeking experienced Mainframe Computer Operators to support onsite production operations for a federal mainframe data center in Washington, DC.

The position requires hands-on experience with mainframe production processing, high-volume printing equipment, JCL/TSO operations, job monitoring, troubleshooting, and Production Control support.

This posting covers both Computer Operator and Shift Lead assignments.

Required Qualifications

Candidates must have:

• Direct mainframe or enterprise data center operations experience.
• Hands-on experience with high-speed laser printers.
• Hands-on experience with impact printers.
• Experience with bursters or similar print-processing equipment.
• Working experience with JCL.
• Working experience with TSO and/or ISPF.
• Experience submitting, scheduling, monitoring, tracking, or troubleshooting production jobs.
• Experience supporting production-control or batch-processing operations.
• Ability to troubleshoot routine printer and job-processing issues.
• Ability to work onsite for the full assigned shift.
• Ability to handle paper, forms, toner, and production materials as required.
• Reliable attendance and professional communication skills.

Core Duties

• Operate high-speed laser printers, impact printers, and bursters.
• Load paper, toner, developer, and forms.
• Submit, schedule, monitor, and track jobs using JCL within TSO/ISPF.
• Organize completed print jobs for distribution.
• Support Production Control staff.
• Escalate printer or system malfunctions to appropriate maintenance personnel.
• Maintain an orderly production area and support continuous shift operations.

Shift Lead Duties

Shift Leads will perform the same operator duties and will also:

• Coordinate shift activities.
• Monitor completion of scheduled work.
• Escalate unresolved operational issues.
• Support shift turnover and continuity.
• Coordinate with Government Production Control and Data Center personnel.

Preferred Experience

• Federal Government data center experience.
• High-volume production printing experience.
• Prior Computer Operator, Data Center Operator, Production Control Operator, or Shift Lead experience.
• Experience working from SOPs, run books, or production schedules.

Compensation

Starting compensation is $30.48 per hour, plus applicable benefits and fringe.

Candidates selected for Shift Lead responsibilities may be considered for an additional lead premium based on qualifications and experience.

Additional Requirements

• Work is 100% onsite in Washington, DC.
• Remote or hybrid work is not available.
• No security clearance is currently identified as required
• Must complete a background check, credit check, and drug testing

General help desk, desktop support, or cybersecurity experience alone does not meet the core requirements of this position.

About JLGOV

JLGOV LLC provides information technology, systems operations, cybersecurity, program support, and mission-focused professional services to federal and commercial customers.

JLGOV is an Equal Opportunity Employer.