Senior Sales Manager
About this role
What we're looking for
We’re looking for someone who leads with heart, curiosity and a strong commercial mindset.
- Emotional Skillset: You embody the qualities that define great hospitality: Kindness, Optimism, Self-Awareness, Curiosity, Integrity, and Empathy.
- Experience: At least 3 years' experience in sales in the hospitality industry with a proven track record of sales growth and in planning and executing sales in similar fields or brands.
- Values Alignment: You share our family values of Multiculturalism & Pluralism, Integrity, Hospitality & Seva (Selfless Service), Excellence, and Entrepreneurialism.
- Leadership & Ambition: A desire and drive to build and shape new channels of the business, contribute to a positive and supportive culture and build a career with us.
- Culinary Curiosity: A deep curiosity for our style of maternal cooking and immigrant cuisine and global flavours
Key responsibilities
- Developing and delivering a sales and business plan to deliver growth across all channels, managing all steps of the event booking process, coordinating with the management team.
- Delivering events, new bookings revenue and profitability growth to meet or exceed targets.
- Presenting KPI forecasts including: sales revenue, costs, cover numbers and SPH, PDR occupancy, in-house/ external event bookings and promotional activity results.
- Collaborating with the directors, management and creative/social teams on strategic initiatives that will produce measurable financial results
- Building strong relationships with our neighbourhood, corporate community and local residents to drive Jikoni and sister brands sales & revenue through private events, corporate and party bookings, external catering and other channels.
- Take ownership and accountability for revenue growth across key revenue streams. These revenue streams may include:
- Corporate Sales: Inbound private dining, outbound catering, office/partner catering and conferences/events
- Events & Catering: museum catering, off-site events, catering pitching, cultural venues, weddings
- Inbound Tourism: tour operators, luxury tours/agents
What we offer
- Career Progression: Opportunities for growth in a dynamic and progressive company and working directly with senior management and directors to grow your leadership, business and hospitality skills while contributing to business with a positive purpose.
- Unique Training: Go beyond the kitchen with visits and hands-on training with our biodynamic farm partner and specialist producers.
- Competitive Package and Team Benefits: Delicious and wholesome team meals, a 51% team discount at our restaurants upon passing probation, 28 days holiday, a company pension scheme and private health insurance plans for all team members.
Everyone Is Welcome
At Jikoni, one of our core values is Pluralism, the idea that celebrating both our similarities and differences make our community richer and stronger. We warmly encourage applications from people of all backgrounds and lived experiences. If this role speaks to you but you don’t meet every requirement, we would still love to hear from you. Please let us know if there are any reasonable adjustments or accommodations we can make during the hiring process.
Company at a glance
Tim Hayward's Financial Times Review
"I tried to work out why I found Jikoni so completely charming and I've realised that it's an increasingly rare thing in this business. It feels like a place where they do "hospitality" with enthusiasm..." FT Weekend.
Through everything we do at Jikoni - whether at the restaurant on Blandford Street, at Comfort & Joy – our vegan & vegetarian delivery brand - or in our writing and Civilised Sundays speaker events, we celebrate the idea that our communities are stronger because of our diverse cultures. We love the idea of immigrant cuisine and the new flavours that result from the sharing and crossing of cultures. We seek to enrich each other’s lives as a team through our work, nourish our guests and serve our wider community. We source our produce from wonderful suppliers and all our energy comes from wind, solar and carbon neutral green gas.
We place great importance on learning and developing leadership skills, professionalism and business skills in our team and look for people who share our values and are optimistic, bright, empathetic and self-aware.
If all of this sounds interesting and resonates with you, and you feel you could both contribute to our culture and benefit from a career with us, then get in touch by visiting www.jikonilondon.com/careers or contact [email protected].
Top Benefits
- Team Meals
- 51% Team Discount
- 28 Days Holiday
- Company Pension Scheme
- Private Health Insurance
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