Restaurant Supervisor
About this role
What we're looking for
We’re looking for someone who is kind and leads with heart and curiosity.
- Emotional Skillset: You embody the qualities that define great hospitality: Kindness, Optimism, Self-Awareness, Curiosity, Integrity, and Empathy.
- Experience: 2 years' experience as a Supervisor is preferred or any equivalent experience in a restaurant setting is welcome. If you meet most of the criteria and are excited about the role, we encourage you to apply.
- Values Alignment: You share our family values of Multiculturalism & Pluralism, Integrity, Hospitality & Seva (Selfless Service), Excellence, and Entrepreneurialism.
- Leadership & Ambition: A desire and drive to build and shape new channels of the business, contribute to a positive and supportive culture and build a career with us.
- Culinary Curiosity: A deep curiosity for our style of maternal cooking and immigrant cuisine and global flavours
Key responsibilities
- Oversee daily operations to ensure smooth and efficient service on shift
- Train and supervise front-of-house and kitchen staff
- Deliver excellent customer service and handle customer feedback or complaints
- Ensure compliance with food safety, hygiene, and health & safety regulations
- Maintain high standards of cleanliness, presentation, and brand consistency
What we offer
- Career Progression: Opportunities for growth in a dynamic and progressive company and working directly with senior management and directors to grow your leadership, business and hospitality skills while contributing to business with a positive purpose.
- Unique Training: Go beyond the kitchen with visits and hands-on training with our biodynamic farm partner and specialist producers.
- Competitive Package and Team Benefits: Delicious and wholesome team meals, a 51% team discount at our restaurants upon passing probation, 28 days holiday, a company pension scheme and private health insurance plans for all team members.
Everyone Is Welcome
At Jikoni, one of our core values is Pluralism, the idea that celebrating both our similarities and differences make our community richer and stronger. We warmly encourage applications from women and people of all backgrounds and lived experiences. If this role speaks to you but you don’t meet every requirement, we would still love to hear from you. Please let us know if there are any reasonable adjustments or accommodations we can make during the hiring process.
Company at a glance
Tim Hayward's Financial Times Review
"I tried to work out why I found Jikoni so completely charming and I've realised that it's an increasingly rare thing in this business. It feels like a place where they do "hospitality" with enthusiasm..." FT Weekend.
Through everything we do at Jikoni - whether at the restaurant on Blandford Street, at Comfort & Joy – our vegan & vegetarian delivery brand - or in our writing and Civilised Sundays speaker events, we celebrate the idea that our communities are stronger because of our diverse cultures. We love the idea of immigrant cuisine and the new flavours that result from the sharing and crossing of cultures. We seek to enrich each other’s lives as a team through our work, nourish our guests and serve our wider community. We source our produce from wonderful suppliers and all our energy comes from wind, solar and carbon neutral green gas.
We place great importance on learning and developing leadership skills, professionalism and business skills in our team and look for people who share our values and are optimistic, bright, empathetic and self-aware.
If all of this sounds interesting and resonates with you, and you feel you could both contribute to our culture and benefit from a career with us, then get in touch by visiting www.jikonilondon.com/careers or contact [email protected].
Top Benefits
- Team Meals
- 51% Team Discount
- 28 Days Holiday
- Company Pension Scheme
- Private Health Insurance
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