Indirect Channel Excellence Manager
About this role
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Job Description:
Purpose:
The Indirect Channel Excellence Manager is responsible for developing and executing the strategy for indirect sales channels in Egypt (the distribution channel)
As customer buying behaviour continues to evolve and the energy sector transforms, this role plays a critical position in strengthening distributor networks, improving route‑to‑market effectiveness, and driving sustainable business growth through third‑party distributors.
Accountabilities:
Channel & Distributor Strategy
Lead the development and execution of indirect channel strategies across industrial and consumer segments (B2B & B2C segments/channels)
Continuously assess and improve distributor coverage, capability, and effectiveness
Identify performance gaps and lead improvement and transformation initiatives
Commercial & Operational Excellence
Drive commercial excellence programs to improve sales execution and customer reach
Works closely with the Sales & Marketing teams to develop suitable partner’s value propositions.
Ensure distributors comply with highest standards of Shell Group Business Principles (SGBP) and Health, Safety, Security & Environment (HSSE) Protocols
Act as the Trade Compliance (TC) focal point for the indirect channel to ensure full adherence to the TC guidelines and requirements across the indirect team and distributors.
Distributor Governance & Development
Support selection, onboarding, development, and performance management of distributors
Lead the contract reviews and business planning cycles with distributor leadership
Identify potential business continuity risks and support mitigation planning
Capability Building & Enablement
Coach internal and external sales teams to ensure clear priorities, disciplined execution, and performance tracking
Oversee distributor performance reporting and insights
Develop and coordinate training programs/calendar to develop distributor capabilities
Skills & Requirements
8+ years of proven experience in a commercial environment in sales or marketing roles, ideally involving Distributors management, Channel/commercial Excellence and/or Route to Market, preferably in Lubricants, FMCG or similar industries.
Strong stakeholder management, influencing, and negotiation skills
Strategic mindset with the ability to develop and translate strategy into practical execution plans
Track record of driving change and improving commercial performance
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DISCLAIMER:
Company at a glance
Jiffy Lube International recently named M.C.,LLC "Franchisee of the Year"for the organization’s leadership and dedication to the Jiffy Lube brand. The esteemed "Franchisee of the Year" award is presented annually to the franchisee who best exemplifies the values and attributes that are core to the Jiffy Lube brand, including commitment to their customers through the development and growth of their employees, appearance of both the interior and exterior of their service centers, and demonstrated operational excellence.
"M.C., LLC not only delivers an exceptional customer experience, they have also taken on leadership roles by dedicating resources toward piloting new programs, products and services on behalf of the Jiffy Lube system of more than 2,000 service centers,” said Steve Ledbetter, president of Jiffy Lube International.
M.C., LLC was instrumental in working with ride share partners to develop a program that was implemented nationwide. A Jiffy Lube franchisee for several decades, M.C., LLC owns and operates service centers in several markets including San Francisco, Boston, Providence, Portland and Los Angeles. The entity is a proven leader within the Jiffy Lube network,continuously investing in industry innovation while upholding the highest standards among its service centers across the country.
“We are proud to represent the brand and while we currently have 95 Jiffy Lube service centers, we are continuing to grow our footprint,” said Marc Fanticola, president of M.C., LLC. “The entire M.C., LLC team consistently strives to provide the best possible service to our customers every day, every visit and we look forward to continuing to serve those drivers who depend on us to keep their vehicles on the road.“
About Jiffy Lube
Jiffy Lube International, Inc. (“Jiffy Lube”),with more than 2,000 franchised service centers in North America, serves approximately 20 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
About Shell Oil Company
Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000
employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information,visit www.shell.us. com
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