Office Administrator
About this role
Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
Responsibilities:
- Provide customer service by answering questions regarding directions, events, building locations and parking policies.
- Prepare and input daily field reported financial data and keypunch all data into daily revenue reports files and system.
- Maintain individual client parking accounts; Adds, deletes, & account changes.
- Enter and post monthly receivable payments.
- Coordinate, monitor, review and collect overdue/outstanding accounts.
- Create daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
- Knowledge of basic bookkeeping or accounting principles.
- Excellent organizational, time management, and problem-solving abilities.
- Strong knowledge of Microsoft office suite, including Outlook, Word, and Excel.
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Customer Services:
- General office skills including but not limited to answer and direct incoming phone calls, emails, open mail, send payments to the mailbox, and assist in customer inquiries and transactions.
- Support Facility Managers and Regional Financial Analyst with other administrative duties as necessary.
• This position requires the ability to work alone and therefore must exercise proper judgment, tact, and diplomacy in dealing with people.
Qualification Requirements:
The personnel selected for Office Admin and bookkeeper positions must have certain traits and abilities that enable them to achieve expected levels of performance. Some of the most important competencies are exercising sound independent judgment and maintaining a high level of customer service. Other areas include:
• Knowledge of geography of the area they are enforcing
• Knowledge of hazards and safety precautions
• Ability to use a handheld computer
• Ability to understand and apply parking regulations
• Ability to interact with others in a courteous and tactful manner
• Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public
• Ability to effectively respond to customer problems or complaints
• Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule
Job Requirement:
- Must be able to multi-task and manage confidential information.
- Must possess excellent written and verbal communication skills.
- Must possess strong organizational skills.
- Be able to meet company appearance guidelines.
- Available to work shift times required by our client or operational needs including nights, weekends, and holidays.
- Be able to sit, stand, lift, climb, push and/or bend for extended periods of time and can lift objects and baggage with weights in excess of 70 pounds in a safe manner.
Company at a glance
Jamestown is a global real estate investment and management company with over 40 years of experience creating places that foster innovation and build community. As of March 31, 2026, Jamestown manages $14.3 billion in assets across the U.S., Europe, and Latin America. Jamestown employs more than 600 people globally across 11 offices, including headquarters in Atlanta and Cologne. Through its vertically integrated platform, Jamestown brings a design-focused, hospitality approach to diverse product types, including retail, office, residential, mixed-use, and grocery-anchored shopping centers. Jamestown’s current and previous projects include One Times Square and Chelsea Market in New York, Industry City in Brooklyn, Ponce City Market in Atlanta, Ghirardelli Square and Levi’s Plaza in San Francisco, and Groot Handelsgebouw in Rotterdam. For more information, visit www.jamestownlp.com.
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