Assistant Manager
About this role
The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.
Reporting Relationship: The Assistant Manager reports to the General Manager
Essential Functions:
- Ensure a High Quality Operation
- Maintain Controls
- Manage Team Members
- Advocate a Team Environment
- Manage Personal Development
- Ensure a High Quality Operation
- Provides Team Members, Managers, and Guests with a positive experience and atmosphere.
- Ensures prompt, friendly service
- Ensures the production of high quality food on a consistent basis.
- Directs overall activities and performance of team members on a shift-by-shift basis.
- Responsible for assisting with the development of sales and marketing strategies and for implementing, advertising, and promoting campaigns.
- Responsible to support and execute brand sales driving initiatives such as promotions, new product introductions and brand loyalty initiatives.
- Manages efforts to ensure a positive guest and team experience.
- Ensures quality and timely delivery of food and beverages orders through various ordering channels which may include, in-restaurant dining, to-go, online ordering, curbside and delivery.
- Maintains and inspects dining room, food receiving, food holding, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times. Corrects unsafe practices or conditions.
- Completes daily paperwork and projects on a timely basis.
- Complies with cash control policies and procedures. Ensures all managers, supervisors, and team members comply with cash control policy and procedures.
- Drives positive results for labor through proactive scheduling and reacting to business trends.
- Controls operating costs by instituting awareness through the restaurant
- Manage Team Members
- Ensures quality recruiting and training of new team members.
- May participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
- Creates positive relationships with team members and managers by treating all members with respect.
- Minimizes turnover by working with the management team to respond to and assist in resolving team member issues.
- Ensures adherence to brand standards, company policies and procedures during shifts where they are the supervisor.
- Supports and practices an open door policy.
Job Type: Hourly/Part-Time
Education: High School Diploma or equivalent
This is for a position at a franchised Jamba location
Company at a glance
Jamba is the global lifestyle brand leader serving on-the-go freshly blended fruit and vegetable smoothies, made-to-order bowls, fresh-squeezed juices and shots, boosts and bites. As of March 26, 2023, Jamba had nearly 800 locations operating in 34 U.S. states, as well as the Philippines, Taiwan, South Korea ,Thailand, Singapore and our first locations in Central America, in Guatemala. For more information and to stay connected, follow @JambaJuice on Twitter and Instagram or visit jamba.com.
Jamba is a part of the Focus Brands® family of brands. Focus Brands®, through its affiliate brands, is the franchisor and operator of more than 6,600 restaurants, cafes, ice cream shoppes, and bakeries in all 50 states and over 60 countries and territories under the Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, Moe’s Southwest Grill®, McAlister’s Deli®, and Schlotzsky’s® brand names, as well as the Seattle’s Best Coffee® brand on certain military bases and in certain international markets. Please visit www.focusbrands.com to learn more.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?