Research Manager - Innovation

Client Focus:

• You’ll be leading innovation research projects and managing client accounts
• Responsible for set-up, design, execution and delivery of projects (e.g. designing and implementing multiple methodologies, sampling designs, advanced analytics, workshops/debriefs etc.)
• Overseeing junior staff, ensuring high quality delivery and client servicing is maintained throughout
• Use your creativity to design innovative proposals, making effective use of Ipsos approaches and philosophy

Financial Responsibility: 

• Costing and pricing projects, controlling project budgets and contributing to client pitches
• Delivering profitable growth, you will be responsible for seeking opportunities to increase efficiencies and improve margins on every project we deliver

Team Leadership and Coaching:

• Leading the team to confidently deliver stories, narratives and presentations focused on insights from the data. 
• Provide direction, coaching and support to team members working closely with other RMs, ADs and Directors to manage resources/ workloads effectively. 
• To manage and deliver complex projects through your project team, design, set up and management of leading-edge research.
• To carry out account management activities through managing of existing client relationships and looking for new opportunities.
• To manage and coach our people.

QUALIFICATIONS

Background:

• At least 5 years of strong Market Research Experience and good application of knowledge.
• Solid experience in questionnaire design, table specifications and project management.
• Understand and use statistical analysis.
• Selling of research projects and capabilities.
• Ideally, experienced in relevant category or sectors.

Soft skills:

• Good communication skills, written and oral.
• Sound problem-solving skills.
• Able to work under pressure and meet aggressive deadlines.
• Exceptional time management skills.
• Good data preparation skills.
• Good client service skills.
• Able to build strong links with the rest of the business.
• Proactive / Self-motivated.
• Able to work effectively in a team and independently.

Personality

• Team spirit
• Client Focus
• Flexible

Education:

Bachelor Degree (or higher) in Business, Marketing, Social Science, Statistics, Economics or related studies.

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!

The Innovation Service Line guides clients throughout the innovation journey as they develop and launch new or improved products and services spanning a range of verticals. We help our clients develop the initial idea for a product/service, ensure the fully-articulated description of the product/service resonates with consumers, confirm that prototypes of the product/service properly deliver on consumer expectations, and finetune the full mix prior to launch. This is accomplished using best-in-class services, including idea screening, concept testing, product testing, price and line optimization, package testing and volumetric forecasting.