About this role
The Systems Analyst identifies business and user requirements and communicates those requirements to the internal and external application teams and project teams in a language that is technically clear and functionally accurate. Technical expertise and knowledge will be fundamental to ensure that the System Analyst is able to drive impact assessment discussions with the teams.
This role requires a seasoned IT professional who can engage businesses and users, determine complex business requirements, investigate technical impacts, then interpret and translate those requirements into precise application development specifications. Understanding of the master data and knowledge of how the downstream systems depends on this data will be the crucial contribution of the role for successful implementations and smooth operations of the new and existing IT services.
This post requires extensive liaison with IT, Product Engineering and Product Management teams, 3rd party suppliers, and end-users IB wide. This post has a deep understanding of CRM Data and Identity Data & Process Flows in order to understand the impact of integration works done by the Platforms team and ensure clear communication is maintained with other teams to ensure the integration platforms evolve over time to support the organizational wide initiatives.
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