Lab Assistant
About this role
The Lab Assistant puts patients at ease with a pleasant and professional manner while obtaining specimens for lab processing. They are responsible for preparing specimens for transport to the main laboratory and the reference laboratories and performing proper requisition processes within EMR and LIS.
ESSENTIAL FUNCTIONS:
- Understands all specimen requirements and can perform phlebotomy for both adult patients and pediatric patients
- Always identify patients with two unique identifiers
- Understands LIS and EMR systems to accession and process all lab samples, including outside orders
- Transfer orders from EMR to LIS and enter appropriate information
- Knows and instructs patients on proper procedure for urine/stool/sputum collection
- Knows what vacutainer tubes to draw for which tests and ensures that all specimens are labeled properly
- Checks send-out log to be sure all reports have been received, call performing lab if copies of report still pending
- Ensures all supply levels are maintained and adequate
- Orders supplies as instructed by supervisor
- Performs other clinical or administrative office tasks as necessary (if applicable to site)
- Prepares samples for transport and knows all specimen processing procedures
- Adheres to site-specific workflows
- Keeps work area clean, stocked and organized
- Packages Biohazardous Waste to prepare for scheduled pick up
- Understands and can perform all POCT including Quick Strep, Urine hCG, Urine Dip, Quick Flu, Occult Blood, and Urine Drug Screen
- Perform and document QC when necessary
- Knows and abides by personnel policies and procedures
- Maintains excellent customer service with patients, staff, and physicians
- Assists in training new employees as directed
- Work on quality improvement initiatives with manager, as directed
- Follows all OSHA and CLIA regulations as applied to InterMed
- Performs and documents on OSHA Log:
- Disinfect counters with 10% bleach daily
- Disinfect phlebotomy chairs/area with 10% bleach daily
- Check surrounding offices for samples daily
- Empty Confidential Trash daily
- Clean Centrifuge weekly
- Disinfect large waste buckets weekly
- Change sharps containers as needed
- Monitor and document temperatures
- As directed, consistently performs all the following tasks:
- “Scanned Lab Composite” workflow daily
- Scrub lab schedules to check for orders ahead of appointment times
- Perform “no-show” workflow from lab schedules
- Ability to work in the processing area independently and without performance concerns
- Audits the POCT office logs
- If applicable, assists the technologists in the following areas:
- Understands and can plant all in-house cultures, including urine cultures, strep cultures (throat and vaginal)
- Builds and checks Micro work lists for Urine Cultures, Strep Cultures, and Vaginal Cultures
- Disassembles and cleans urinalysis analyzer daily
- Orders processing supplies as needed from various vendors and companies
- Processing and distributing sample to the appropriate performing departments
- Performing QC on waived platforms
- Processing urine samples on the automated platform and prepare for microscopic examination
- Plating microbiology cultures
- Capping and storing samples
- Processing Urgent Care samples STAT
- Any additional projects within the scope of position, as directed
JOB RESPONSIBILTIES:
- Successful completion of a phlebotomy or lab assistant training course required
- 1 year of phlebotomy experience with all types of patients and processing preferred
- Excellent professional judgment, phone skills and decision-making ability
- Must be able to implement universal precautions always
- Ability to calm anxious patients
- Teamwork and cooperation
- Ability to multi-task with little to no guidance
- Concern for order, quality, and accuracy
- Ability to prioritize, organize and plan work independently
- Flexible as assignments and locations change
- Excellent communication and customer service skills
- Perform the N-95 Fit testing, unless medically excused
The estimated compensation range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. Certain positions may be eligible for incentive compensation plans above and beyond base compensation.
Company at a glance
InterMed is the largest physician-owned primary care practice in Maine, with 90 physicians and more than 650 non-physician employees.
Founded in 1993, InterMed serves 77,000 primary care patients in the community through our practice sites in Portland, South Portland, and Yarmouth.
Specialty and ancillary services support patient care with anti-coagulation services, audiology, laboratory testing, radiology, diagnostic imaging, as well as therapeutic services, such as physical therapy.
Specialty physician services include Cardiology, Dermatology, Ear Nose & Throat, OB/GYN, and Sports Medicine.
Our Marginal Way location boasts two state-of-the-art surgical rooms, where we offer procedures for our Gastrointestinal, Gynecologic, Otolaryngology (Ears, Nose, and Throat), Orthopedics, Podiatry, Retinal, and Urology patients.
For InterMed patients seeking care beyond normal hours, or when their provider is not available, we offer a seven-day-a-week Urgent Care, as well as our Extended Primary Care weekend clinic.
InterMed also provides on-site medical care and physical therapy services at IDEXX and L.L.Bean.
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