Platform Specialist

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Position Summary:

We're looking for a detail-oriented person to support quality across our ITAD (IT Asset Disposition) operation. This role is primarily data-driven — the majority of your time will be spent working through spreadsheets, audits, and reporting to verify accuracy and compliance across the asset lifecycle. The rest of the role is where you'll really add value: stepping away from the data to troubleshoot root causes, investigate anomalies, and work cross-functionally to resolve them.

The ideal candidate doesn't just process data — they read it. You'll be expected to spot trends and recurring issues in the numbers and use those insights to help the team catch problems earlier in the process, before they become downstream defects, compliance risks, or customer-facing issues.

What You'll Do

Data & Quality Analysis (~85–90% of role)

• Own the day-to-day quality-control workload across large volumes of spreadsheet-based data related to ITAD processing, asset tracking, and disposition records.
• Conduct quality inspections and audits to verify accuracy, compliance, and completeness against company standards and customer/contractual requirements.
• Maintain accurate quality records, audit trails, and supporting documentation.
• Identify non-conforming records or assets and route them for corrective action.

Troubleshooting & Process Improvement (~10–15% of role)

• Analyze quality data to identify patterns, trends, and recurring root causes — not just individual defects.
• Use those insights to recommend and help implement upstream process fixes that prevent issues before they occur.
• Partner with Operations, Compliance, Technical Support, and other departments to investigate quality concerns and drive resolution.
• Communicate findings and improvement opportunities clearly to department leadership.

Compliance & Continuous Improvement

• Support adherence to company policies, ITAD/data-destruction compliance standards, and regulatory requirements.
• Monitor quality-related metrics and workflow performance, and contribute to continuous improvement initiatives.
• Support training on quality standards and best practices as needed.
• Promote a safe, organized, and professional work environment.

What You Bring

• Education: High School Diploma or equivalent required; relevant certifications a plus.
• Experience: 2+ years of quality, auditing, or data-analysis experience, ideally within ITAD, distribution, logistics, or manufacturing environments.
• Data Fluency: Strong, demonstrated comfort working in spreadsheets daily — comfortable with formulas, filtering, pivot tables, and spotting inconsistencies in large data sets.
• Analytical Mindset: Proven ability to look beyond individual errors to identify patterns and recurring root causes in data.

The typical base pay range for this role across the U.S. is USD $43,800.00 - $70,100.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.