About this role
Level: Senior Consultant
Location: Singapore
Process & Change Manager – Digital Transformation / Technology
Overview
We are seeking an experienced Process & Change Manager with a strong background in digital
transformation, data governance, and enterprise technology delivery. The ideal candidate will
drive large-scale process optimization initiatives, enhance SDLC governance, and lead crossfunctional change programs across multiple business and technology domains.
Key Responsibilities
1. Process Transformation & Governance
- Lead enterprise-wide process transformation initiatives across the Software
Development Lifecycle (SDLC) covering Agile and Waterfall models.
- Identify process inefficiencies, control gaps, and automation opportunities through endto-end process analysis.
- Standardize governance frameworks, controls, and delivery practices to improve
auditability and execution consistency.
- Ensure effective back-testing and validation of controls for sustainability.
2. Digital Delivery & Automation
- Design and implement workflow automation solutions using tools like JIRA, Excel/VBA,
and automation platforms.
- Drive efficiency improvements by reducing manual effort and cycle time across
operations.
- Support data-driven reporting and governance dashboards using BI tools.
3. Change Management & Stakeholder Engagement
- Partner with senior stakeholders (engineering leads, product owners, test managers) to
drive adoption of new processes.
- Lead change enablement initiatives, including training, communication, and
documentation.
- Facilitate cross-functional alignment across large-scale technology programs.
4. Program Delivery & Agile Execution
- Serve as Scrum Master/Product Manager in digital and data transformation programs.
- Manage SIT/UAT governance, release planning, and delivery tracking
- Ensure program delivery aligns with business objectives and regulatory requirements.
5. Data Governance & Migration
- Define and implement data governance frameworks, including master data management
and metadata controls.
- Oversee data migration initiatives across multi-country or multi-entity systems.
- Support compliance, risk management, and data quality initiatives.
Required Skills & Qualifications
Experience
- 8–10+ years of experience in technology delivery, consulting, or digital transformation
- Proven experience in banking, financial services, or consulting environments
- Hands-on experience in SDLC processes, Agile methodologies, and program delivery
Core Competencies
- Process improvement & enterprise transformation
- Agile (Scrum/Kanban) and program delivery
- Stakeholder & change management
- Data governance and migration
- Risk, compliance, and control frameworks
Technical Skills
- Data tools: SQL, Oracle, Postgres
- Analytics: Power BI, Tableau, Alteryx
- Delivery tools: JIRA, Confluence, ServiceNow
- Automation: VBA, APIs, workflow tools
- Knowledge of cloud/data platforms and reporting tools
We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you
will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative
work environment and enriching training opportunities
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