Mid Market Account Executive
About this role
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What this role is all about
As a Mid-Market Account Executive, you will drive new business growth by selling Infobip’s solutions to SMB customers within your assigned territory. This is an individual contributor role within the regional commercial structure, focused on lead qualification, opportunity management, and deal closure. You will work closely with internal stakeholders and Mid-Market Account Managers to secure new logos, expand existing accounts, and maintain strong customer relationships.
What you’ll do
Qualify leads and manage opportunities through successful deal closure
Sell Infobip solutions directly or through partners to SMB customers
Manage a target account list within your assigned team or territory
Build tailored solution proposals and value propositions based on customer needs
Collaborate with specialists when additional expertise is required during the sales process
Manage forecasting, account planning, and pipeline activities
Negotiate pricing and contractual agreements to close new business
Collaborate with Mid-Market Account Managers to maintain account health and identify growth opportunities
Support cross-sell activities and more complex account negotiations when required
Maintain accurate and up-to-date CRM records throughout the sales cycle
What success looks like
Achievement of quarterly and annual sales targets
Consistent generation of new qualified opportunities
Strong conversion of leads into customers
Accurate forecasting and CRM data quality
Effective customer relationship management and collaboration across teams
What makes you a strong fit
Experience in B2B sales, account management, or business development roles
Experience in technology, SaaS, or telecommunications environments is an advantage
Strong lead qualification, negotiation, and closing skills
Ability to manage multiple opportunities and priorities simultaneously
Strong communication and relationship-building skills
Organized and disciplined with CRM management and forecasting
Collaborative mindset with ability to work cross-functionally
Fluent English, spoken and written
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-DM1Company at a glance
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.
Quality engineering is the backbone of everything we do. Building great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent worldwide. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts, aiming to change how the world communicates.
We see ourselves as humble engineers led by our philosophy of learning by doing and fueled by our passion for technology. This is why all our solutions are entirely in-house developed, and we are proud of all the talents we have in our company!
Top Benefits
- Financial Rewards & Recognition
- Flexible Work Arrangements
- Employee Stock Ownership Plan
- Work-Life Balance and Well-Being
- Career Mobility
- Professional Development
- International Mobility
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