Account Executive
About this role
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.


What this role is all about
As an Account Executive, you will drive new business acquisition and revenue growth by selling Infobip’s solutions to high-touch Tier 1 customers within your assigned territory. This is an individual contributor role within the regional commercial structure, focused on identifying opportunities across existing and prospective clients, managing complex sales cycles, and building long-term customer relationships. You will work closely with internal stakeholders to secure new logos, expand customer value, and ensure sustainable account growth.
What you’ll do
- Manage and grow a portfolio of Tier 1 customer accounts within your designated territory
- Identify new business opportunities across existing leads and prospective customers
- Sell Infobip solutions directly or through partners
- Develop tailored solution proposals and value propositions aligned with customer needs
- Manage forecasting, account planning, resource coordination, and sales strategy execution
- Negotiate pricing and contractual agreements to close new business opportunities
- Support end-to-end customer relationships during the first 12 months, including retention, cross-sell, upsell, and acquisition activities
- Build trusted customer relationships and maintain strong account health
- Maintain accurate and up-to-date CRM records throughout the sales cycle
- Collaborate closely with internal stakeholders to drive customer acquisition and growth
- Provide mentoring and guidance to less experienced team members when needed
What success looks like
- Achievement of quarterly and annual sales targets
- Acquisition of new Tier 1 customer logos
- Strong pipeline generation and opportunity growth
- Accurate forecasting and CRM hygiene
- Effective collaboration with customers, partners, and internal teams
- Strong customer engagement and account expansion performance
What makes you a strong fit
- Strong experience in B2B sales, account management, or business development roles
- Experience in SaaS, software, telecommunications, or technology-driven environments
- Proven ability to manage complex sales cycles and enterprise customer relationships
- Strong commercial mindset with negotiation and consultative selling skills
- Ability to work independently while collaborating across multiple stakeholders
- Strong communication and relationship-building capabilities
- Organized, data-driven, and disciplined with CRM management and forecasting
- Mentoring mindset with willingness to support team development
- Fluent English, spoken and written
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.


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Company at a glance
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.
Quality engineering is the backbone of everything we do. Building great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent worldwide. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts, aiming to change how the world communicates.
We see ourselves as humble engineers led by our philosophy of learning by doing and fueled by our passion for technology. This is why all our solutions are entirely in-house developed, and we are proud of all the talents we have in our company!
Top Benefits
- Performance-driven bonuses
- Employee Stock Ownership Plan
- Flexible work arrangements
- Time off
- Special leave days
- Internal mobility
- Upskilling
- Mentorship
- Training programs
- International mobility
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