Operations Assistant

Department: Operational Management - Clearing Department

FLSA:  Non - Exempt (eligible for 1.5 overtime pay)
 

Summary: To assist Clearing Officer in the everyday activities to the bank’s money transfer related transactions. 

Essential Duties and Responsibilities: include the following. Other duties may be assigned. 

1. Assist the Clearing Officer by performing functions related to ACH transactions.
2. Process daily ACH origination procedures, including processing files from clients and internal systems, returns, reversals, rejects, death notification entries and reclamations.
3. Research requests and disputed ACH transactions. Balances ACH process daily.
4. Process daily ACH exception item, ACH stop payment and unauthorized claim request.
5. Notify affiliates of errors and exception.
6. Process daily ACH origination procedures, including processing files from clients and intern systems, reversals, rejects, death notifications, reclamation returns and entries.
7. Maintain required reports and logs.
8. Responds to basic inquiries, OFAC inquiries and issues from customers and internal units.
9. Researching and responding to EFT and check related inquiries from all branches, department and management as needed.
10. Daily balancing of all regions official checks, interest checks, and money orders from the (SCMSA) system.
11. Daily via-email the Central Log files and FED incoming (NSF) check files to all regions for reporting information.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience                    

Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to three years related experience and/or training; or equivalent combination of education and experience. 

Language Skills                      

Ability to read, comprehend simple instructions, short correspondence and memos in English and Simplified Chinese is preferred. 

Mathematical Skills                  

Ability to add, subtracts, multiply and divides in all units of measure, using whole numbers, common fractions, and decimals.  

Computer Skills                  

To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software. 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is frequently required to stand; walk; sit; reach with hands and arms and talk or hear. 
 

This job description in no way states or implies that the functions outlined are the only duties to be performed. It is understood and agreed that the employee may be required to perform additional duties and to follow other instructions, as directed by the employee’s supervisor and/or manager.