RH Area Specialist
About this role
RH Area Specialist
Department: Market Operations & Supply
Employment Type: Full Time
Location: Mexico
Description
Key Responsibilities
- Monitor and analyze core business KPIs daily to identify performance gaps and growth opportunities.
- Develop and test data-driven hypotheses to improve overall business performance.
- Gather, clean, and analyze data from various sources to generate actionable insights.
- Collaborate and negotiate new initiatives & launchings with key internal & external stakeholders
- Support the development and execution of local marketing strategies with cross-functional teams.
- Drive initiatives to improve customer satisfaction and retention by acting on feedback and service gaps.
- Conduct fieldwork, market research, and customer interviews to stay informed on local market dynamics.
Skills, Knowledge and Expertise
- Capable of decompose big series of data into actionable insights.
- Excellent written and verbal communication abilities.
- Solid track record of managing negotiations with internal and external stakeholders.
- Bachelor's degree in engineering, management, or similar background.
- Experience using analytics tools such as Tableau, Looker Studio, or Power BI.
- Comfortable managing and analyzing large datasets to drive operational improvements.
- Experience in ride-hailing, food delivery, logistics, or mobility operations is a plus.
- Advanced English proficiency (C1 level or higher).
Job Benefits
- Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
Company at a glance
inDrive is a global mobility and urban services platform. The inDrive app has been downloaded over 400 million times, and is the second most downloaded mobility app globally for the third consecutive year. In addition to ride-hailing, inDrive provides an expanding list of urban services, including intercity transportation and delivery. In 2023, inDrive launched New Ventures, a venture and M&A arm.
inDrive operates in over 1200+ cities in 48 countries.
inDrive’s Purpose and Supermission: We Challenge Injustice Through Fair Choices.
Injustice is to the inequality of opportunities and abuse of power by corporations, society and individuals.
inDrive’s strategic goal: Provide choice for 1+ billion people through business and non-profit initiatives. The company pursues this goal both through its core business, which supports local communities via a fair pricing model; and through the work of inVision, its non-profit arm. inVision’s community empowerment programs help to advance education, sports, arts and sciences, gender equality and other vital initiatives.
For more information visit www.inDrive.com
Top Benefits
- Mentoring
- Career consulting
- Learning programs
- Global Talent Exchange Program
- Company-wide challenges
- Awards
- Sports activities
- Social impact projects
- Volunteering projects
- Language courses
- Speaking clubs
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