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inDrive

Online Checkout Specialist

Ethiopia · Remote solely
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About this role

Online Checkout Specialist

Department: Customer Service and Experience

Employment Type: Full Time

Location: Ethiopia



Description

As an Online Checkout Specialist, you will play a key role in the driver onboarding process by conducting final reviews of driver applications before they are approved for platform access. Your responsibilities will include verifying documentation, ensuring compliance with local and internal standards, and identifying any inconsistencies or risks. This position requires attention to detail, strong decision-making skills, and the ability to work efficiently in a high-volume, fast-paced environment.


Key Responsibilities

  • Review driver applications and submitted documents during the final stage of verification
  • Validate the authenticity and accuracy of driver licenses, IDs, vehicle documents, and other required materials
  • Ensure that all applications meet internal and regional compliance standards
  • Contribute to the continuous improvement of verification policies and procedures
  • Meet daily performance and quality targets


Skills, Knowledge and Expertise

  • Strong attention to detail
  • Ability to make quick, well-reasoned decisions
  • English language (A2-B1)
  • Comfortable working with digital tools and databases
  • Flexibility to work in shifts, including weekends or holidays if required
  • Stable internet connection

Company at a glance

inDrive is a global mobility and urban services platform. The inDrive app has been downloaded over 400 million times, and is the second most downloaded mobility app globally for the third consecutive year. In addition to ride-hailing, inDrive provides an expanding list of urban services, including intercity transportation and delivery. In 2023, inDrive launched New Ventures, a venture and M&A arm.

inDrive operates in over 1200+ cities in 48 countries.

inDrive’s Purpose and Supermission: We Challenge Injustice Through Fair Choices.

Injustice is to the inequality of opportunities and abuse of power by corporations, society and individuals.

inDrive’s strategic goal: Provide choice for 1+ billion people through business and non-profit initiatives. The company pursues this goal both through its core business, which supports local communities via a fair pricing model; and through the work of inVision, its non-profit arm. inVision’s community empowerment programs help to advance education, sports, arts and sciences, gender equality and other vital initiatives.

For more information visit www.inDrive.com

Team Size1,001-5,000 employees
WorkspaceRemote solely
IndustryIT Services and IT Consulting
Location
South Omo, South Ethiopia Regional State, Ethiopia
WebsiteinDrive.com
LinkedInLinkedIn

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