L 2.5 Support Engineer

Location
Hyderabad
Workplace
On-site

About this role

Job Title: L2.5 Support Engineer – IM Platform

Experience: 5+ Years

Job Description:
• Provide L2.5 production support for Investment Management (IM) platforms
• Manage incident response, troubleshooting, and resolution within defined SLAs
• Support integrations with systems like Aladdin, SimCorp, Calypso, FactSet, or similar platforms
• Monitor and maintain system stability, performance, and data flows
• Work with API integrations and data pipelines across systems
• Participate in 24x7 on-call support rotation
Required Skills:
• Strong domain expertise in Investment Management / Capital Markets (mandatory)
• Experience with IM platforms or similar systems (Aladdin experience not mandatory)
• Minimum 2+ years in L2.5 production support
• Knowledge of data engineering concepts and API management
• Exposure to Python or PL/SQL scripting
• Familiarity with Kubernetes
• Understanding of SDLC processes, Git/Bitbucket, and test automation
Soft Skills:
• Strong problem-solving and analytical skills
• Good communication and stakeholder management

Tired of cold applications?

Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.

Know someone who'd be great for this?