Underwriter
About this role
Company Description
Healthcare providers spend roughly $20B annually on premiums for medical professional liability (“MPL”) insurance, $7B of which is spent by physicians. Primarily selling through brokers, insurance carriers today often operate at an underwriting loss and employ outdated underwriting processes. The current environment favors the entry of a new model featuring modern, data-driven underwriting with a more efficient sales model targeting the best risks.
Indigo Technologies, backed by leading investors Rubicon Founders and Oak HC/FT, aims to address this issue by utilizing alternative data and artificial intelligence to more accurately price medical malpractice insurance. By offering potential cost savings, Indigo Technologies will enable providers to reallocate resources to invest more directly in patient care. We at Indigo are committed to creating enduring value by making a measurable impact on the healthcare industry.
Position Description:
The Underwriter will lead and support the Underwriting team in delivering exceptional customer service to policyholders, agents/brokers, and internal customers. Under minimal supervision, manage policy processing for new business, renewals, and ongoing account maintenance. This position should also demonstrate strong analytical and interpersonal skills in addition to outstanding customer service skills.
We are a remote distributed team who gathers with intention. You will thrive here if you find energy working from home and getting together to build relationships. At Indigo, you'll have the opportunity to contribute to a meaningful mission that makes a difference in the lives of healthcare providers and their patients.
Roles & Responsibilities:
- Brings a curious mindset and motivation to better understand and apply a new, data driven approach to Underwriting
- Support the AVP of Underwriting in the production, selection, pricing, control, and servicing of insurance policies,
- Assists in developing and maintaining a scalable and repeatable underwriting process using Indigo’s mode
- Support in the development and application of underwriting guidelines, policies, and procedures to select and control risk
- Analyze, evaluate, and make underwriting decisions in line with underwriting guidelines and recommendations, coordinating with other underwriting staff
- Manages and evaluates new business submissions, renewals, and policy change requests for the book of business
- Review, evaluate and report on loss activity
- Collaborates with Sales to build, strengthen, and manage relationships with agents/brokers
- Responsible for providing the highest level of accuracy and support to the Underwriting Team throughout the new business lifecycle and ongoing renewal account maintenance.
Qualifications
- 3+ Years as an Underwriter in Medical Professional Liability Insurance
- Demonstrates an ability to operate with urgency and consistently meet processing deadlines per Underwriting Service Standards.
- Familiarity with regulatory requirements, Patient Compensation Fund (PCF) rules and unique requirements
- Production Underwriting experience will be considered an asset
Company at a glance
Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories — big and little — connect us. Indigo is our customer's happy place — for joyful moments of discovery and to connect with people who share their passion for reading, their
belief in ideas, and their commitment to making the world a better and more beautiful place.
Indigo est un lieu à la fois réel et virtuel où abondent les livres, les idées et les produits « mode de vie » bien conçus et où l’on trouve les gens créatifs qui contribuent à sa réussite. Nous croyons en l’importance des vrais livres, de vivre sa vie pleinement et généreusement, de faire preuve de bonté envers les autres et envers la nature, et nous pensons que toutes les histoires, petites et grandes, nous rassemblent. Indigo est le paradis des livres de notre clientèle, il est là pour les moments de joie et de découverte et lorsqu’on souhaite communiquer avec des personnes qui partagent notre passion de la lecture, notre foi envers les idées et notre désir de créer un monde meilleur et plus beau.
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