Collections Executive

Location
Hyderabad
Workplace
On-site

About this role

  • Managed collection activities for overdue gold loan accounts and ensured timely recovery of outstanding dues.
  • Conducted regular follow-ups with customers through calls and field visits to minimize delinquency.
  • Negotiated repayment plans and resolved customer queries to improve collection efficiency.
  • Monitored portfolio performance and maintained collection MIS reports.
  • Coordinated with branch teams to ensure compliance with collection policies and regulatory guidelines.
  • Handled pre-NPA and NPA accounts, focusing on reducing overdue balances and controlling portfolio risk.
  • Supported gold loan auction processes for default cases as per company procedures.
  • Maintained strong customer relationships while ensuring achievement of collection targets.


  • Requirements

  • Graduate in any discipline (preferred).
  • 1–5 years of experience in Collections, Recovery, Gold Loans, Microfinance, NBFC, Banking, or Financial Services.
  • Freshers with strong communication skills may be considered for junior roles.


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