Senior/Executive - Operations
About this role
Who We Are
What We Offer
Our Vision
Requirements
Job Summary:
You will play a crucial role in INCREFF’s growth journey by working with clients and third party service providers to plan, execute and optimize end to end warehouse operations.
Responsibilities:
Responsible to be the POC for the client's warehousing needs.
Responsible to plan and align the 3PL warehouse operations as per the client's requirements
Responsible to monitor day to day operations and ensure SLAs and SOPs are followed
Responsible to ensure records are maintained accurately
Responsible for driving customer satisfaction through meeting the KRAs as per the contract
Responsible for communicating to the client about the progress and roadblocks if any
Skill-set:
Minimum 2+ years of operations experience, preferably in on-ground warehouse operations
Good written and spoken communication in English
Someone who is passionate about operations and going the extra mile to achieve perfection
A super fast learner, & person who gets things done
Company at a glance
Increff, a retail SaaS company, tackles intricate inventory management and supply chain issues in both B2B and B2C sales channels. Trusted by 𝟳𝟬𝟬+ 𝗴𝗹𝗼𝗯𝗮𝗹 𝗿𝗲𝘁𝗮𝗶𝗹 𝗯𝗿𝗮𝗻𝗱𝘀 across 𝟑𝟒+ 𝗰𝗼𝘂𝗻𝘁𝗿𝗶𝗲𝘀 we offer end-to-end 𝗺𝗲𝗿𝗰𝗵𝗮𝗻𝗱𝗶𝘀𝗶𝗻𝗴 𝗮𝗻𝗱 𝗼𝗺𝗻𝗶𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗶𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀.
We empower retailers in 𝟭𝟬 𝗱𝗶𝘃𝗲𝗿𝘀𝗲 𝘃𝗲𝗿𝘁𝗶𝗰𝗮𝗹𝘀, such as 𝗙𝗮𝘀𝗵𝗶𝗼𝗻 & 𝗔𝗽𝗽𝗮𝗿𝗲𝗹, 𝗙𝗼𝗼𝘁𝘄𝗲𝗮𝗿, 𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰𝘀, 𝗛𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲, 𝗛𝗼𝗺𝗲 & 𝗙𝘂𝗿𝗻𝗶𝘀𝗵𝗶𝗻𝗴 𝗮𝗻𝗱 𝗺𝗼𝗿𝗲, enabling automated decision-making, process accuracy, sustainable retailing, and remarkable efficiency.
With a team of 250+ employees, including merchandising and tech experts, and offices in major global locations like 𝗡𝗲𝘄 𝗬𝗼𝗿𝗸, 𝗟𝗼𝗻𝗱𝗼𝗻, 𝗗𝘂𝗯𝗮𝗶, 𝗮𝗻𝗱 𝗜𝗻𝗱𝗶𝗮, we continue to grow and innovate.
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