Director of AI Enablement

iHeartMedia

Current employees and contingent workers click here to apply and search by the Job Posting Title.

The World's Largest Broadcast Software Provider.

RCS Worldwide is home to four industry-defining brands: RCS, Media Monitors, Mediabase, and Florical Systems — serving the broadcast, music, and media intelligence markets across 120 countries. Every day, thousands of radio and television stations around the world rely on RCS technology to stay on air, sound great, and compete in a rapidly changing landscape.

Here is what makes us different:

We are the company behind the scenes of media that billions of people consume every day. When a song plays on your favorite radio station, when a song charts in the music industry, when a TV network stays on air without a second of downtime — there is a good chance RCS technology played a role. Our portfolio touches every corner of the media ecosystem, from playout and music scheduling to international advertising intelligence and airplay analytics.

We are a global team passionate about the industry we serve and moving with the speed and ambition to lead it forward.

If this opportunity excites you, but your experience doesn't align perfectly with every qualification, we encourage you to apply. At RCS Worldwide, we know that great talent comes from many different backgrounds and experiences. We're committed to building an inclusive, collaborative workplace where people can grow, contribute, and make a meaningful impact.

What We Need:

RCS, an iHeartMedia company, is a trusted global leader in broadcast technology, providing software solutions used by radio broadcasters, streaming platforms, and media companies around the world. Serving both external customers and the evolving needs of the audio industry, RCS combines the agility of a technology company with the scale and expertise of iHeartMedia.

We're seeking a Director of AI Enablement to drive our AI vision and help bring innovative capabilities to our SaaS and on-premise product portfolio. This leader identifies opportunities to leverage Generative AI, Agentic AI, Model Context Protocol (MCP), Large Language Models (LLMs), and emerging AI technologies to create differentiated customer value and accelerate business growth.

Working across Product Management, Engineering, Customer Success, Sales, and Executive Leadership, this role develops AI strategy, prioritizes investments, and drives adoption of AI capabilities that improve customer workflows, automate operations, and unlock new revenue opportunities.

This position is both strategic and highly technical, requiring a deep understanding of modern AI architectures, enterprise software, APIs, orchestration frameworks, and product management.

What You'll Do:

AI Product Strategy

• Develop and own the company's AI product roadmap.
• Identify opportunities to embed AI across existing products and new offerings.
• Evaluate emerging AI t
• echnologies and recommend strategic investments.
• Define AI product principles, governance, and long-term platform direction.
• Create business cases for AI initiatives, including ROI, pricing, and commercialization strategies.

• Agentic AI & Automation

• Define strategy for agent-based workflows and autonomous business processes.
• Identify use cases where AI agents can automate customer and internal workflows.
• Establish standards for agent orchestration, memory, planning, and tool usage.
• Evaluate commercial and open-source agent frameworks.

• AI Integrations & MCP Strategy

• Define the company's approach to AI interoperability using standards such as Model Context Protocol (MCP).
• Identify opportunities for AI integrations with customers' enterprise systems.
• Partner with engineering to build reusable AI connectors and integration frameworks.
• Establish strategies for exposing company products as AI-capable services and tools.

• Product Leadership

• Partner with Product Managers to prioritize AI capabilities across the portfolio.
• Translate customer problems into AI-enabled product features.
• Balance innovation with practical customer value and product reliability.
• Develop multi-year AI product roadmaps aligned with corporate strategy.

• Cross-Functional Leadership

• Work closely with Engineering to define technical direction and architecture.
• Partner with Sales and Marketing on AI positioning and go-to-market strategy.
• Support Customer Success in identifying AI adoption opportunities.
• Present AI strategy and roadmap to executive leadership and customers.

What You'll Need:

8+ years in Product Management, Product Strategy, or Technical Product Leadership. The emphasis that this is a practical, product focused position cannot be understated.

Experience delivering enterprise software products.

Strong understanding of modern AI technologies including:

• Large Language Models (LLMs)
• Retrieval-Augmented Generation (RAG)
• Agentic AI
• Prompt engineering
• Vector databases
• AI orchestration frameworks
• Experience with Model Context Protocol (MCP).
• Experience with AI platforms such as OpenAI, Anthropic, Google Gemini, Azure AI, or AWS Bedrock.

Experience working with APIs, SDKs, cloud platforms, and integration technologies.

Strong understanding of software architecture and modern development practices.

Excellent executive communication and strategic planning skills.

Demonstrated ability to influence cross-functional teams without direct authority.

Preferred

• Familiarity with LangChain, Semantic Kernel, AutoGen, CrewAI, or similar orchestration frameworks.
• Experience with enterprise integration technologies and workflow automation.
• Experience building platform capabilities used across multiple products.
• MBA or advanced technical degree is a plus.

What You'll Bring:

• Respect for others and a strong belief that others should do this in return

• Demonstrated initiative and achievement-oriented leadership

• Ability to manage several projects at a time

• Growth mindset and desire for continued knowledge sharing and learning

• Understanding of impact of your own decisions and decisions of your team

• Strong business insights that contribute to resolving complex problems

• Catalyst for new and innovative ideas

• Ability to identify and support new opportunities for continued improvement across business

• Ability to interact with individuals of all levels and maintain professional relationships

• Strong relationships with other leaders with the ability to manage external business partners where appropriate

Location:

Austin, TX: 5001 Plaza On the Lake, Suite 105, 78746

Position Type:

Regular

Time Type:

Full time

Pay Type:

Salaried

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance (pursuant to the collective bargaining agreement if applicable)
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Our organization participates in E-Verify. Click here to learn about E-Verify.