Business Development Associate

Job description

We are looking for a Business Development Associate to provide the necessary support to the sales team and facilitate the team’s activities to maximize

performance.

 Roles& Responsibilities: 

· Generate leads and cold call/email prospects to introduce our products/services and establish initial contact.

· Conduct market research to identify potential clients, industries, and trends.

· Respond to existing customer inquiries via various channels (phone, email, WhatsApp, etc.) in a timely and professional manner.

· Follow up with debtors via emails, and calls weekly for outstanding payment collection.

· Act as a liaison between the RFID sales team, customers, and internal departments.

· Build and maintain strong relationships with customers by providing exceptional support and addressing their queries or concerns promptly.

· Follow up with customers to ensure satisfaction and gather feedback for improvement.

· Ensure compliance with company policies, procedures, and quality standards in all sales-related activities.

Requirements

· Proven experience in sales and administration is preferred. 

· Well organized and responsible with an aptitude for problem-solving

· Excellent verbal and written communication skills

· A team player with a high level of dedication

· Any certification in management.