Operational Risk Practitioner
About this role
About the Role
The Operational Risk Practitioner serves as a second line of defence, ensuring that risks identified by the business are effectively monitored and mitigated through appropriate controls. The candidate will support risk and operations functions across the respective domain, by assessing operational risk exposure, advising on mitigation strategies, and ensuring adherence to the bank’s risk management framework.
Key Responsibilities
Primary Responsibilities
- Assess operational risks across the assigned domain.
- Define and maintain Standard Operating Procedures (SOPs), Risk Registers, and Key Risk Indicators (KRIs), and monitor them regularly.
- Conduct annual Risk and Control Self-Assessments (RCSA).
- Analyze reported incidents and validate corrective and preventive actions.
- Review and approve product notes from an Operational Risk Management (ORM) perspective.
- Generate, disseminate, and follow up on dashboards in line with defined procedures and quality standards.
- Work on internal projects to enhance departmental productivity and implement best industry practices.
- Ensure adherence to the bank’s operational risk framework and contribute to achieving KRA metrics.
Secondary Responsibilities
- Support regulatory and internal audits.
- Collaborate with senior management on various projects and action items.
- Manage team aspirations and contribute to talent attraction and retention.
What We Are Looking For
Education
- Graduation: Graduate in any discipline from a recognized institution
- Post-graduation: Postgraduate in any discipline from a recognized institution
- Professional Degree Stream: CA
Experience
- Minimum 8 years of relevant experience in operational risk management, preferably within financial services.
Skills and Attributes
- Strong understanding of operational risk frameworks and controls.
- Experience in Retail Advances and digital lending operations.
- Proficiency in risk assessment tools and methodologies.
- Excellent analytical and incident investigation skills.
- Strong communication and stakeholder management abilities.
- Ability to manage dashboards, reporting, and regulatory documentation.
- Leadership skills with a focus on team development and performance.
- Strategic thinking and problem-solving mindset.
Company at a glance
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Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles:
Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles.
Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions.
Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.
Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees.
Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store.
Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years.
Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans.
ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility.
Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
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