Branch Credit Manager-Rural
About this role
Job Requirements
Job Description
Job Title – Branch Credit Manager-Rural
Business Unit - Retail Banking
Function – Credit
Job Purpose:
The role bearer's responsibilities entail managing the entire credit application process, right from login to disbursement. The role bearer is involved in implementation of credit policy initiatives and managing the quality of the portfolio. The role bearer will be in direct contact with the consumers in order to establish their credit, worthiness, ensuring completion of verifications and adhering to the guidelines set as per the company credit policy. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger organizational objectives of the bank.
Roles & Responsibilities:
- Conducting Credit Appraisal required for the loan to avoid Business Risk as per norms.
- Maintaining Credit TAT to ensure the growth of business.
- Delinquency management - Conducting Personal Visits to customers and doing root cause analysis of such cases.
- Conducting Random Visits in order to cross check the authenticity of the Contact point verifications.
- To manage post disbursement documents and partly disbursed cases.
- Maintaining credit MIS and various management reporting as required
- Manage Audit compliance for the branch and support in other operational activities.
- Monitor and review the performance of the retail credit portfolio on a regular basis, providing recommendations for adjustment where necessary. Contribute to portfolio management programs i.e. limit increases, loan postponements etc.
- Recommend process changes in order to improve service efficiency and quality across the assigned area.
- Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service.
Educational Qualifications : Graduation (Any Field)
Experience:
2+ years of experience in credit
Company at a glance
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Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles:
Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles.
Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions.
Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so.
Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees.
Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store.
Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years.
Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans.
ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility.
Creating a new-age, ethical and world-class institution for India is a privilege for its employees.
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