Customer Project Coordinator

• Managing quotations in the ERP system, tracking progress, identifying potential risks, and ensuring commitments are delivered on time
  
• Processing customer orders, confirming requests within agreed timelines, and maintaining accurate order-related records
  
• Monitoring production schedules and delivery performance, proactively resolving issues that could impact customer satisfaction
  
• Coordinating shipments and working closely with logistics teams to ensure timely deliveries
  
• Overseeing material availability, investigating shortages, and collaborating with purchasing and customers to find solutions
  
• Maintaining regular communication with customers via phone and email regarding orders, deliveries, and operational topics
  
• Partnering with internal stakeholders across multiple functions to address business and customer-related challenges
  
• Preparing recurring and ad hoc reports to support business decision-making
  
• Assisting with pricing activities by providing historical data and demand forecasts
  
• Monitoring overdue invoices and supporting the resolution process together with commercial teams
  
• Working in SAP and other business systems on a daily basis
  
• Contributing to process optimization, automation, and digital transformation initiatives
  
• Supporting smaller-scale projects, including planning and coordination activities
  

Requirements

• Completed secondary education; a degree in Logistics, Supply Chain, Business, Economics, or a related field is an advantage
  
• 1–2 years of experience in customer service, order management, supply chain, logistics, or a similar operational role
  
• Confident English communication skills, both written and spoken
  
• German language knowledge is considered a plus
  
• Strong communication and stakeholder management skills
  
• Proactive mindset and solution-oriented approach
  
• Ability to manage multiple priorities in a fast-paced environment
  
• Strong attention to detail and organizational skills
  

Benefits

• Attractive compensation and benefits package (bonus, cafeteria, private medical package
  
• Opportunity to work for an international and market-leading organization
  
• Supportive and collaborative company culture
  
• Modern working environment with a focus on innovation and digitalization
  
• Inclusive workplace where diverse perspectives and ideas are valued
  
• A team-oriented atmosphere that encourages learning, development, and long-term career success