About this role
Overview
Building complete and accurate installation job packets ● Ordering materials and equipment for installation projects ● Verifying equipment accuracy upon arrival and ensuring proper staging ● Coordinating schedules, manpower, equipment, and materials with Install Managers and Sales Teams ● Securing permits and ensuring compliance with local jurisdictions
Responsibilities
● Creating invoices, job costing, and project documentation within ServiceTitan ● Maintaining proactive communication with customers and internal teams ● Identifying and resolving scheduling, permitting, or material challenges before they impact the customer experience ● Supporting installation teams to ensure projects are completed efficiently and professionally ● Participating in ongoing training and development opportunities
Qualifications
● 3+ years of HVAC industry experience preferred ● Understanding of residential HVAC systems and installation processes ● Knowledge of HVAC equipment, thermostats, IAQ products, and duct systems ● Familiarity with local permitting requirements and mechanical codes ● Experience with ServiceTitan or similar field service software preferred ● Strong organizational and communication skills ● Ability to prioritize effectively in a fast-paced environment ● High level of accountability and attention to detail
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