About this role
NRMA Insurance has been helping Australians with their general insurance and actively supporting communities for 100 years. Part of Insurance Australia Group (known as IAG), we’re proud to be one of Australia’s most iconic brands.
Help reshape how customers understand their insurance.
As a Product Management Specialist, you'll apply your insurance expertise to the drafting, review and enhancement of Product Disclosure Statements (PDSs) across IAG's Retail Insurance portfolio. Working alongside Product, Claims, Legal and Customer Communication teams, you'll play a key role in simplifying complex policy wording and improving how insurance information is communicated to customers. This is an opportunity to combine your technical insurance knowledge with strong written communication skills to create clearer, more accessible documentation that supports customer understanding, meets regulatory requirements and delivers better customer outcomes.
This is a fixed-term full-time role based in multiple locations across Australia.
What You'll Do
Review and redraft Product Disclosure Statements (PDSs) and policy wordings across a range of Retail Insurance niche products.
Partner with Product Managers, Claims teams and subject matter experts to ensure documentation aligns with product intent, customer outcomes and business requirements.
Work closely with copywriters and AI-generated drafting outputs to refine content and deliver high-quality customer communications.
Translate complex insurance concepts, coverage details and policy conditions into language that is clear, concise and easy for customers to understand.
Support governance, review and approval processes to ensure documentation changes meet regulatory and compliance requirements.
Collaborate across Product, Claims, Legal and Customer Communication teams to deliver consistent and customer-focused insurance documentation.
What You'll Bring
Experience working within insurance, underwriting, claims, product management or a related financial services environment.
Strong understanding of insurance products and how they operate throughout the policy lifecycle.
Experience reviewing, interpreting or drafting policy wording, insurance documentation or customer-facing communications.
Knowledge of financial services regulation, governance and compliance obligations.
Excellent written communication skills and the ability to simplify technical information for different audiences.
Strong stakeholder management skills and the ability to work effectively across multiple business functions.
What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech & appliances, and many more.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
*employment type eligibility criteria apply
Applications close: Friday 17 July 2026 11:59PM AEST
Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
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