Lead, Employee Relations Policy & Governance

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

In this role, you’ll take a lead role in shaping how we meet our legislative, industrial, and compliance obligations across Australia. Your work will directly influence how we engage with our people and support our leaders – while proactively managing organisational risk

This is a permanent full time opportunity based in Gadigal Country (Sydney) or Naarm (Melbourne).

What You'll Do

• Lead development and implementation of governance frameworks for compliance with legislative obligations, collective agreements, employment contracts and policies

• Lead development and management of employee relations policies, including development of new policies and review and revision of existing policies

• Lead and implement strategic employee relations projects ensuring alignment to strategy and compliance obligations

• Lead entitlements compliance with employment laws, enterprise agreements, and internal policies

• Contribute to bargaining support activities for our Enterprise Agreement (Australia)

• Manage the implementation of change initiatives resulting from changes in enterprise/collective agreements, employment agreements and policies

• Partner across Legal, Workforce Compliance, People Operations and Digital Services to translate regulatory and industrial obligations into clear, practical processes and controls and to ensure we remain compliant and future-ready

What You'll Bring

• Seven or more years’ experience as a senior ER / IR practitioner in a commercial organisation of significant complexity.

• Experience in supporting or leading ER / IR projects.

• Experience in responding to escalated grievances

• Strong numeracy and not fazed by spreadsheets

• Experience working in an agile environment, exercising good judgment with incomplete information

• Strategic mindset – able to anticipate issues and take an active approach resolving them

• Courage and ability to challenge and influence stakeholders

• Demonstrated experience coaching and upskilling leaders and HR practitioners

• Proven ability to actively keep abreast of changes in external environment and translate into internal environment

• Proven ability to work collaboratively across whole of function and broader group to reach common approach

• Relevant tertiary qualifications – Degree in Human Resources, Employee Relations, Law

What We Offer

• Boosted superannuation with 13% as standard.

• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).

• Work from home and many more flexibility options with myFlex.

• Up to 50% off personal insurance, including home and motor insurance.

• Partner discounts on private health insurance, tech & appliances, and many more.

• Industry-leading 20 weeks paid parental leave.

• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Sunday 6 September 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.