Overview

Here is your reformatted Hyland Job Description:

Senior Experience Designer

Location: India - Remote| Work Model: Remote

What You Will Be Doing

Your role responsibilities? Here's what you'll do.

• Translate user insights and customer needs into design concepts, journeys, wireframes, mockups, and prototypes using industry-standard tools.
• Lead large design projects through complete product lifecycles — from early research, conception, and requirements gathering through development, release, and refinement.
• Collaborate with multi-disciplinary teams including product managers, product owners, development engineers, and senior management to drive product vision and strategy.
• Mentor, coach, train, and provide feedback to team members, contributing to their growth and technical development.
• Partner with user researchers to plan, develop, and execute research that defines, optimizes, and evolves our products; proactively identify research opportunities to address knowledge gaps at the product level.
• Contribute patterns, guidelines, and components to the design system while using storytelling methods to clearly communicate complex concepts and design decisions to varied audiences.

Technology Tools

• Figma, Sketch, Adobe XD, Miro

Role Essentials

What you'll need to be successful in this role:

• Proficiency with industry-standard design and prototyping tools, with a professional portfolio demonstrating both pragmatic and creative thinking.
• Proven experience creating high-quality design artifacts, including concepts, journeys, storyboards, user flows, wireframes, and prototypes.
• Experience integrating user research into product designs and design practices.
• Demonstrated success collaborating with developers and product owners to define and design digital products and experiences.
• Experience leading design activities within an Agile product delivery methodology.

What We'd Like to See

Preferred skills that will set you apart:

• Design strategy and thought leadership experience with the ability to introduce new approaches that drive positive outcomes.
• Experience with responsive, mobile, and product design across diverse platforms.
• Experience leading one or more designers through projects spanning the complete product design and development lifecycle.
• Strong oral and written communication skills with the ability to support design work verbally and visually using rationale, data, and user research.
• Ability to work efficiently and independently across multiple projects, often navigating ambiguity, time constraints, and technical complexity.

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

© Hyland. All rights reserved.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

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Responsibilities

• Direct and guide design projects with multiple contributors through complete product lifecycles from early research, conception, and requirements gathering through development, release, and refinement
• Provide leadership, mentorship, coaching and guidance to designers; provide feedback to leadership on technical abilities of team
• Collaborate with product managers to understand value proposition, product-market fit and feature definitions, and translate those into product design artifacts
• Collaborate with senior leadership and executives across the organization to influence product vision and strategy
• Collaborate with user researchers to plan and execute research to define, optimize and evolve our products; proactively identify research opportunities to address gaps in product strategy and understanding of user/customer needs
• Translate user insights and customer needs into design concepts, journeys, wireframes, mockups and interactive prototypes
• Provide annotated design specifications and documentation that detail interaction behaviors and acceptance criteria for development teams
• Use storytelling methods to communicate complex concepts and design work to varied audiences across the organization which influence strategy and grow our culture of design
• Contribute directly to the growth and development of the Hyland design system; collaborate with leadership in establishing core design principles and patterns
• Contribute to the overall growth and quality of the department through knowledge sharing and coaching on innovative design practices and market trends
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy

Basic Qualifications

• Professional portfolio or work samples which demonstrate both pragmatic and creative thinking including the ability to work within constraints, shifting schedules and priorities
• Experience leading a team of designers in projects that span the complete product design and development lifecycle
• Experience creating high-quality design artifacts including concepts, journeys, storyboards, user flows, wireframes, mockups and prototypes
• Experience with responsive, mobile and product design
• Experience integrating user research insights into product designs and design practices
• Proficiency with industry-standard design and prototyping tools
• Demonstrated success collaborating with developers, product managers, and executive leadership in defining and designing product vision and strategy
• Experience working across teams to integrate feedback from diverse stakeholders (product managers, engineers, customers, and other stakeholders)
• Excellent communication and collaboration skills, applied successfully within a team as well as with all levels of employees in other areas, including customers and executives
• Ability to support work verbally and visually with design rationale, data and/or user research
• Ability to work efficiently and independently on multiple complex projects, often with ambiguity, constraints of time and scope, and technical complexity
• Ability to introduce new industry-leading design approaches and methods that drive positive outcomes (efficiency, speed to market, innovation, etc.)
• Experience shaping a design practice in an organization, including establishment of processes, influencing organizational structure, and defining the strategic role design plays in achieving business goals

What you can expect next:

• Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
• Do you have any follow up questions? Email your Recruiter directly at [email protected].

Employee Perks and Programs

Flexible Schedule. Paid Time Off. Volunteer Time Off. Wellbeing Initiatives. Career Development and Training. Sabbatical Program. Reach out to your Hyland Recruiter for more information.

 

Welcome to #HylandLife

Since 1991, it has been Hyland’s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it’s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

 

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

 

As we’ve grown to a company of over 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.