Utility Worker-Dishwasher-Room Service Delivery-Room Set Up

Description

Provides excellent guest service in an efficient, courteous professional manner; following standards of friendly hospitality while adhering to guidelines and procedures. Is responsible for the cleanliness of the kitchen, as well as, the usage and organization of supplies.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

• Experience in similar capacities: lodging, housing, hospitals, care facilities preferred
• High school diploma or equivalent
• Food Handling certification preferred

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear.
• Must be able to communicate with other associates and/or guests.

Requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

• Proper cleaning, organization and handling of dishes, flatware and kitchen utensils.
• Keeping sanitation and cost controls.
• Safety and security measures.
• Chemicals and water temperatures.

Skills:

• Work within productivity standards.
• Follow cleaning procedures in the company systematic fashion.

Abilities:

• Must be able to work alone without direct supervision.
• Must be able to work as a team member.
• Comply to all standards.
• Be able to multi task, remain service centric.
• Communicate professionally with guests and co-workers.
• Report or correct any hazardous conditions observed immediately.

SPECIFIC RESPONSIBILITIES

1. Set up work station as required: dish machine, chemical levels, presoak.
2. Operate equipment as manufacturer intended to include: cleaning, wiping outside of machines, requesting maintenance assistance for repairs and temperatures etc.
3. Clean equipment such as hoods, filters, steam tables, bus tables, carts, ovens and grills.
4. Maintain a clean and organized work area including storerooms. 
5. Have a thorough knowledge of emergency procedures.
6. May set up meeting rooms if applicable, handle guest issues and housemen duties when assigned.
7. Other duties as assigned, of which the associate is capable of performing as needs arise in the hotel.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

• This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
• Standing, walking for long periods of time while maintaining a friendly professional image.  
• May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

• Bar Back
• Server

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.