Learning and Talent Development Executive

The Peninsula Hotels, a division of The Hong Kong and Shanghai Hotels Limited, operates twelve world-class luxury hotels across Asia, Europe, and the USA. Known for our legendary hospitality and commitment to excellence, we offer an extraordinary environment that blends elegance with modernity, delivering unforgettable experiences to our guests.

At The Peninsula Tokyo, we are proud of our diverse, dynamic team of over 500 employees from 33 different nationalities. As we continue to grow, we are committed to creating a supportive, inclusive workplace where our team members thrive. Our focus on employee well-being, career growth, financial rewards, and continuous learning and development ensures our employees feel valued. In 2024, we made a significant investment in our talent by increasing base salary remuneration by over 29%, ensuring we remain competitive and continue to offer outstanding employee benefits.

• Great opportunity to make an impact to the organisation through learning and talent development 
• Utilise your organisation skills and interpersonal skills to plan and develop training modules 
• Being part of the diverse and dynamic People and Culture team

Key Accountabilities 

• Assist in the coordination and implementation of the operation’s L&TD plan based on well-defined local learning needs and HSH global learning strategy
• Support the coordination and facilitation of the orientation programme and ensure completion of global and local compliance programmes
• Coordinate and facilitate training, with an emphasis on delivering guest and culture driven initiatives which are aligned to the HSH Core Principles and the Peninsula Service Principles
• Support a robust departmental training culture through coordinating departmental trainers’ meeting and working with departmental trainers on effective departmental training plans
• Support the coordination of training and development initiatives such as cross training and exposure, Emerging Manager programme, Management Trainee programmes, or any external training
• Monitor and update the learning and development plan in coordination with the L&TD team and/or Department Heads
• Support the administration of the Learning Management System to ensure all information is accurate, and training is actioned and followed up in a timely manner. Promote the usage of Learning Key through showcasing content in creative ways
• Act as a driver in the administrative elements of L&TD function, including overseeing course enrolments or cancellations, communicating with colleagues and managers to inform of courses and initiatives, and celebrating successful completion of programmes and initiatives

Requirements

• Strong organisation and planning skills with ability to collaborate across department
• Clear communication and relationship building skills
• Fluency in both English and Japanese (JLPT N1 or close to native level)