Assistant Manager, Medical Services
About this role
We are currently seeking a high calibre professional to join our team as an Assistant Manager, Medical Services.
In this role you will:
- Apply best practices for effective communication and problem solving
- Deliver initiatives, project as per confirmed requirement, agreed timeline and approved budget
- Accountable to ensure Insurance service targets exceed business partner and customer expectations with overall responsibility for continuous quality improvement and streamlining of Insurance business services
- Drive and govern Insurance business compliance with global quality policies (incl. Insurance Partnership Target Operating Model), standards, guidelines and procedures with the objective of improving quality whilst increasing cost effectiveness and excellent levels of risk management
To be successful you will need:
- Bachelor’s degree in Nursing
- At least 3 years’ relevant pre-approval or claim experience in individual life / medical insurance industry
- Strong analytical and problem solving skills
- Strong interpersonal skills including communication at all levels of internal counterparts, brokers or customers, stakeholders
- Own the job attitude, Independent, self-motivated, well-organized, good team player and able to work under pressure
- Excellent interpersonal, negotiating and influencing skills with customer centricity
- Good command of written and spoken English and Chinese
- Good computer skill, proficient in MS Office, Excel and PowerPoint
- Candidate with IIQE license would be preferred. IIQE license can be obtained after onboarding.
Company at a glance
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?