Bartender - HRC London LTD

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

The Bartender is the stepping stone…..the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart).

Basic functions of the Bartender include:

• Making drinks to spec recipe
  • Demonstrating responsible alcohol service
  • Serving food
  • Handling cash & other forms of payment
  • Making proficient sales transactions - using a point-of-sale system
  • Properly checking I.D.s – in line with EU/UK mandatory licencing laws (and Challenge 25)
  • Maintaining proper cash drawer balances
  • Directing guests to areas/restrooms
  • Demonstrating impeccable product knowledge
  • Suggestive selling - using proven techniques
  • Maintaining a clean and organized bar area
  • Maintaining proper product pars – through bar pulls & inventories
  • Stocking liquor, beer, wine and glassware throughout the shift
  • Properly labeling, dating, covering and refrigerating prepped items for the bar
  • Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware
  • Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
  • Answering questions - accurately and politely
  • Creating memorable experiences
  • Entertaining guests to create “Raving Fans”

Job Requirements include:

• Performing duties which require bending, reaching, lifting & standing for long periods of time
  • Maintaining a well-groomed appearance (“having a plan”)
  • Following all uniform guidelines
  • Practicing all safety & sanitation standards
  • Recycling products, where possible
  • Remaining calm in a hectic, fast-paced atmosphere
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
  • Displaying a positive and outwardly friendly attitude toward guests
  • Maintaining HRC’s 5 core Values and Mission Statement