About this role
Company Overview
Home Paramount is a family-owned and operated company founded in 1939. We rank among the largest pest management firms in the United States and are committed to a long-term strategy of growth through excellent customer service.
Summary
We are seeking to hire experienced administrative personnel for a Branch/Office Administrator position. The primary responsibilities of the Branch/Office Administrator involve handling the day-to-day administrative duties of the branch. This full-time employment opportunity offers you experience that will advance your career, knowledge growth, and professional development.
Responsibilities
As a Branch/Office Administrator your daily duties will include, but may not be limited to:
- Make phone calls to customers to confirm appointments for the following day.
- Making changes to the service schedules to reflect canceled, moved, or new appointments.
- Call customers to arrange payment on delinquent accounts as needed.
- Call customers whose contract warranty has expired, reminding them that payment is due, and collect payment when possible.
- Answer calls from customers and corporate personnel regarding various issues.
- Conduct collection calls to customers to secure payment on outstanding accounts.
- Office duties including but not limited to typing, filing, and other administrative duties as assigned.
Requirements
The primary requirements of a Branch/Office Administrator involve:
- Prior office and/or customer service experience required.
- High School Degree or equivalent.
- Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis.
- Outstanding people skills.
- Comfortable making outbound and taking inbound phone calls.
We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to:
- Medical, Dental, and Vision Coverage.
- Life and Disability Benefits.
- Paid Time Off, Vacation, Sick, Personal.
- 401(k) and ROTH Retirement Plans
Salary: $15.00 - $22.00 per hour. Overtime compensation for hours worked in excess of 40 in a given workweek.
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