About this role
Benefits:
- Health insurance
- Paid time off
- Vision insurance
- Company car
- Competitive salary
- Dental insurance
Make a Difference. Lead with Purpose.
Are you someone who thrives in a fast-paced environment and enjoys helping both clients and caregivers succeed? As a Care Operations Manager, you’ll play a key role in making sure our clients receive excellent care while supporting and retaining great caregivers. This is a rewarding leadership role where your work directly improves lives every day.
What You’ll Do
Client Support
-
Complete new client visits and facilitate care plan completion - Follow up with new clients and stay in regular contact
- Help resolve client concerns and complaints
- Follow up after hospital stays
- Complete regular check-ins and reports
Caregiver Support
-
Check in with caregivers after their first shift - Support caregiver engagement and retention
- Address concerns and provide coaching when needed
- Help coordinate ongoing training
- Complete regular caregiver check-ins
Medicaid & Operations Support
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Help onboard new clients and track authorizations - Communicate with Medicaid regarding services
- Maintain accurate records
- Assist with scheduling and office support as needed
What We’re Looking For
Preferred:
-
Home care, healthcare, or case management experience - Leadership or staff support experience
Required:
-
Strong communication and problem-solving skills - Highly organized and dependable
- Comfortable with computers and phone communication
- Reliable transportation
Benefits
✔ Competitive Pay
✔ Bonus Opportunities
✔ Health Insurance
✔ PTO / Paid Time Off
✔ Paid Training
✔ Career Growth Opportunities
✔ Supportive Team Environment
Why This Job Stands Out
-
Stable, full-time position - Opportunity to grow with a fast-growing company
- Work that truly makes a difference
Apply Today
If you’re organized, compassionate, and ready to lead, we’d love to meet you.
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