About this role
Responsibilities:
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Handle customer enquiries in a professional manner via phone, email and live chat
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Maintain good relationship with with customer
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Maintain high-level service standards
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Welcome call centre background, hotline officer, general banking officer, teller and phone banking officer
Requirements:
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Degree Holder OR Passed in 5 subjects in HKCEE/HKAL/HKDSE Holde
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Call centre background, hotline officer is an advantage
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Passed in IIQE Paper 1, 2 or HKSI Paper 1, 7 and 8 is an advantage
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Good command in English and Mandarin
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Shift Duty
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Working Location: Quarry Bay
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