About this role
Responsibilities:
- Handle customer enquiries professionally via phone and email
- Perform first-tier troubleshooting and resolve customer issues effectively
- Maintain a high standard of customer service and service delivery
Requirements:
- DSE graduate or above
- Relevant experience in a call centre or hotline support environment is preferred
- Able to communicate in both English and Mandarin
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?